ECM & Workflow Solutions Engineer
James Imaging Systems
14 days+
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Benefits offered by this job
Job summary
An established industry player is seeking a highly motivated Solution Support Engineer to join their dynamic team. This role involves providing exceptional technical support and guidance for workflow document solutions, ensuring clients have the tools they need for efficient communication. The ideal candidate will possess strong problem-solving skills and the ability to customize document management systems to meet client needs. With a commitment to professional development and a supportive work environment, this position offers a competitive salary and a comprehensive benefits package, making it an exciting opportunity for those looking to advance their careers in technology.
Qualifications
- 3+ years of experience in technical support for document solutions.
- Proficiency in programming languages: Python, Java, C#, VB Script, HTML.
- Hands-on experience with ERP systems and RPA tools.
Responsibilities
- Provide technical support for document management systems.
- Analyze and resolve client issues with effective solutions.
- Collaborate with team members for consistent support.
Skills
Technical Support
Problem-Solving
Workflow Document Solutions
APIs for Data Integration
Robotic Process Automation
SQL
Collaboration
Analytical Skills
Education
Associate's Degree in IT
Bachelor's Degree in IT
Tools
DocuWare
SAP
Oracle
Microsoft Dynamics
RPA Tools
Active Directory
Azure
Job description
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