ECM Developer

Capgemini; San Francisco (CA); On-site; USD 76,000 - 133,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Medical insurance

Job summary

Capgemini is seeking an ECM Specialist to design, implement, and administer enterprise content management solutions. You will build workflows for document lifecycles, configure platforms like FileNet, OpenText, SharePoint, and Documentum, and integrate ECM with enterprise apps through APIs and middleware.

The role requires deep knowledge of workflow automation, data governance, and security, with hands-on experience in SQL and multiple ECM platforms.

Qualifications

• Bachelor's degree in a computer-related field.
• 5+ years of ECM development and administration experience.
• Hands-on experience with at least one ECM platform (FileNet, OpenText, SharePoint, Documentum).
• Strong knowledge of workflow automation and business process management concepts.
• Experience integrating enterprise applications using REST APIs, SOAP services, middleware, and databases.
• Proficiency in SQL and relational databases.

Responsibilities

• Design, develop, and implement ECM solutions for enterprise content management.
• Develop workflows for document lifecycle management (capture, classification, storage, retrieval, retention, archival).
• Configure and administer ECM platforms (FileNet, OpenText, SharePoint, Documentum).
• Integrate ECM with enterprise apps, databases, and third-party platforms via APIs and middleware.
• Automate business processes with workflow engines and BPM tools.
• Ensure data governance, security, and regulatory compliance.
• Perform content migration tasks including data extraction, transformation, metadata mapping, indexing, validation.
• Develop metadata models, taxonomy structures, and document classification frameworks.
• Monitor performance and optimize ECM solutions for scalability and reliability.
• Troubleshoot issues and provide ongoing support and enhancements.
• Collaborate with stakeholders to translate needs into technical solutions.
• Conduct testing, deployment, and release management.
• Create technical documentation and end-user materials.

Skills

Workflow automation

REST APIs

SQL

Data governance

Stakeholder management

Troubleshooting

Analytical thinking

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

Tools

IBM FileNet

OpenText

Microsoft SharePoint

Documentum

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Key Responsibilities

• Design, develop, and implement ECM solutions to support enterprise document and content management requirements.
• Develop and maintain workflows for document lifecycle management, including document capture, classification, storage, retrieval, retention, and archival.
• Configure, customize, and administer ECM platforms such as IBM FileNet, OpenText, SharePoint, and Documentum.
• Integrate ECM systems with enterprise applications, databases, and third-party platforms using APIs, web services, and middleware technologies.
• Automate business processes through workflow engines, business rules management systems, and process orchestration tools.
• Ensure adherence to organizational data governance policies, information security standards, and regulatory compliance requirements.
• Perform content migration activities, including data extraction, transformation, metadata mapping, indexing, and validation.
• Develop and manage metadata models, taxonomy structures, and document classification frameworks.
• Monitor system performance, identify bottlenecks, and optimize ECM solutions for scalability, reliability, and operational efficiency.
• Troubleshoot application, workflow, and integration issues and provide ongoing support, maintenance, and system enhancements.
• Collaborate with business stakeholders, analysts, and technical teams to gather requirements and translate document management needs into technical solutions.
• Conduct system testing, deployment, and release management activities to ensure solution quality and stability.
• Create technical documentation, system designs, operational procedures, and end-user support materials.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience in Enterprise Content Management (ECM) development and administration.
• Hands-on experience with one or more ECM platforms, including IBM FileNet, OpenText, Microsoft SharePoint, or Documentum.
• Strong knowledge of workflow automation and business process management concepts.
• Experience integrating enterprise applications using REST APIs, SOAP services, middleware, and database technologies.
• Proficiency in SQL and relational database management systems.
• Understanding of content migration strategies, metadata management, indexing, and records management.
• Knowledge of security frameworks, access controls, data governance, and regulatory compliance standards.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred Qualifications

• ECM platform certifications (FileNet, OpenText, SharePoint, or Documentum).
• Experience with cloud-based content management solutions such as Microsoft 365, SharePoint Online, or OpenText Cloud.
• Knowledge of AI-enabled document processing, OCR, intelligent capture, and content analytics solutions.
• Familiarity with DevOps, CI/CD pipelines, and Agile development methodologies.

The base compensation range for this role in the posted location is 75716 - 132762

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.

In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice:

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.