eBusiness Manager I

H-E-B; San Antonio (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

H-E-B is seeking an eBusiness Manager I to oversee financials for an online product category, shaping strategy, profitability mix, and execution. You will drive product content, monitor customer behavior, analyze web KPIs, and manage assigned special projects.

In this role you will collaborate with Merchant teams, optimize digital category placements, and translate insights into actions that reduce friction in the purchase funnel while keeping pace with seasonal and competitive dynamics.

Qualifications

• 3+ years of experience in online merchandising/marketing.
• Experience in analytics, with financial analysis preferred.
• Proven ability to drive profitability and manage digital content.

Responsibilities

• Assists in development of overall profitability strategy for online shopping experience
• Develops/presents standardized reports, trends, and analytics to manage portfolio; creates insights using data and analytics to make / influence decisions
• Maintains a relentless critical eye for all things related to UE; removes as much friction across purchase funnel as possible
• Develops expertise in online merchandising and related best practices
• Establishes / manages relationships; partners with Merchant team to understand business strategy, implement programs, merchant update reports, and creating product collections / web home page
• Works with Mgr to determine optimal digital category placement on online platforms
• Reviews moderate KPIs and web behavior metrics to generate data-driven insights and actions
• Manages assigned product recommendations, basket builders, and trade-up strategies; recommends product enhancements
• Stays current on trends and competition; helps develop online competitive analysis as needed
• Maintains flow of products and seasonal flips while analyzing yearly offering holistically

Skills

Strong verbal/written communication

Interpersonal skills

Analytical/problem-solving skills

Data-driven decision making

Ability to manage multiple priorities

Self-motivated

Education

Related degree or equivalent training

Tools

MS Office Suite (Excel/Word/PowerPoint)

Job description

Responsibilities

Job Summary: As an eBusiness Manager I, you'll oversee financials for an online product category and manage its strategy, profitability mix, and execution. You'll help drive product content, maintain a critical eye for customers, analyze web KPIs / user behavior, and manage assigned special projects.

Key Responsibilities & Essential Functions:

Sales / Analytics:

• Assists in development of overall profitability strategy for online shopping experience
• Develops / presents standardized reports, trends, and analytics to manage portfolio; creates insights using data and analytics to make / influence decisions
• Maintains a relentless critical eye for all things related to UE; removes as much friction across purchase funnel as possible
• Develops expertise in online merchandising and related best practices
• Establishes / manages relationships; partners with Merchant team to understand business strategy, implement programs, merchant update reports, and creating product collections / web home page
• Works with Mgr to determine optimal digital category placement on online platforms
• Reviews moderate KPIs and web behavior metrics to generate data-driven insights and actions
• Manages assigned product recommendations, basket builders, and trade-up strategies; recommends product enhancements
• Stays current on trends and competition; helps develop online competitive analysis as needed
• Maintains flow of products and seasonal flips while analyzing yearly offering holistically

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Age Requirement:

• 18+

Work Experience:

• 3+ years of experience related to online merchandising/marketing
• Experience in analytics (financial analysis preferred)

Knowledge/Skills/Abilities:

• Strong verbal / written communication skills
• Strong interpersonal skills
• Intermediate analytical, problem-solving, decision-making skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Ability to manage multiple priorities and shift focus between projects / tasks
• Ability to operate with high energy, flexibility in a constantly evolving team environment
• Ability to use data to influence decision making
• Initiative / self-motivated

Education:

• A related degree or comparable formal training, certification, or work experience

Physical Demands & Working Conditions:

• Function in a fast-paced, retail, office environment
• Travel by car or plane with overnight stays

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 01/01/2023