Eating Disorders Program Manager

CHS Children's Hospital and Health System, Inc.; Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Children’s Wisconsin is seeking a Program Manager to lead the Eating Disorders Program across inpatient and ambulatory settings. You will partner with the Medical Director and Program Director to execute strategy, support growth, and optimize care delivery.

You will coordinate across clinical teams, primary care providers, and external partners to strengthen care coordination and improve patient outcomes. The role emphasizes collaboration, data-driven improvement, and managing program budgets.

Qualifications

• Bachelor's degree in healthcare, business or related area required.
• Master's degree in healthcare, business or related area preferred.
• 5+ years of related healthcare experience required.
• Experience in a pediatric healthcare setting preferred.
• Experience in project, program or people leadership preferred.
• Hours: Monday through Friday 1st shift (weekend hours as needed to consult via phone).

Responsibilities

• Operationalize the strategic vision and priorities of the Eating Disorders Program, translating goals into actionable plans and processes.
• Lead program growth, development, and service expansion initiatives across the care continuum.
• Coordinate services and workflows across inpatient, ambulatory, and community settings to promote seamless care.
• Attend inpatient and ambulatory meetings to stay updated on operational needs.
• Serve as a liaison among primary care providers, regional sites, and external partners to strengthen collaboration.
• Connect team members across disciplines including Adolescent Medicine, Hospital Medicine, Clinical Nutrition, Social Work, Psychology, Nursing and Case Management.
• Promote teamwork and collaboration across groups and lead interdisciplinary initiatives.
• Monitor program quality, performance metrics, patient outcomes, and experience measures; identify improvement opportunities.
• Utilize data and stakeholder feedback to improve efficiency, access and patient-centered care.
• Support strategic planning by evaluating needs and developing business cases for growth and innovation.
• Develop and monitor department budgets with the Program Director and Medical Director.

Skills

Program management

Healthcare leadership

Cross-functional coordination

Data-driven decision making

Education

Bachelor's degree in healthcare or related field

Master's degree in healthcare or related field

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Are you passionate about improving the lives of patients and families facing eating disorders? Do you thrive in complex environments where collaboration, innovation, and operational excellence come together to create meaningful impact? We are seeking a Program Manager to provide strategic and operational leadership for the Eating Disorders Program across our inpatient and ambulatory settings.

You will partner with the Medical Director and Program Director to execute program strategy, support growth and service expansion, improve quality and patient outcomes, and optimize care delivery. Serve as a key liaison among clinical teams, primary care providers, regional sites, and external partners to strengthen care coordination, enhance the patient experience, and advance the program's mission and performance goals.

What You’ll Do:

• Operationalize the strategic vision and priorities of the Eating Disorders Program, translating program goals into actionable plans, initiatives, and operational processes.
• Lead program growth, development, and service expansion initiatives across the continuum of eating disorder care.
• Coordinate services and operational workflows across inpatient, ambulatory, and community-based settings to promote seamless patient care and continuity.
• Attends relevant inpatient and ambulatory meetings to stay abreast of key operational updates across the organization.
• Servs as a primary liaison among primary care providers, regional sites, referral partners, and external organizations to strengthen collaboration, access, and care coordination.
• Connect eating disorder team members across disciplines and settings, including Adolescent Medicine, Hospital Medicine, Clinical Nutrition, Social Work, Psychology, Nursing and Case Management.
• Communicate effectively across these groups and promotes a sense of teamwork and collaboration.
• Lead interdisciplinary projects and initiatives that advance program objectives, improve care delivery, and support organizational priorities.
• Monitor program quality, performance metrics, patient outcomes, and experience measures, identifying opportunities to improve effectiveness and achieve program goals.
• Utilize data, stakeholder feedback, and operational insights to identify and implement process improvements that enhance efficiency, access, and patient-centered care.
• Support strategic planning efforts by evaluating emerging needs, developing business cases, and advancing opportunities for program growth and innovation.
• Develop and monitors department budgets in collaboration with the Program Director and Medical Director.
• Anticipates and explains variances in a timely manner.

What You’ll Bring:

• Bachelor's Degree in healthcare, business or related area required.
• Master's Degree in healthcare, business or related area preferred.
• 5+ years of related healthcare experience required.
• Experience in a pediatric healthcare setting preferred.
• Experience in project, program or people leadership preferred.
• Experience with the care of patients with disordered eating preferred.
• Hours: Monday through Friday 1st shift (weekend hours as needed to consult via phone).

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses: Dedicated solely to the health and well-being of children

We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best.

Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.