Early Morning Stock Associate

Ross Stores, Inc.; Gaithersburg (MD); On-site; USD 24,314 - 25,003; Part time

Benefits offered by this job

Accident insurance

401K

Employee discounts

Paid time off

Job summary

Ross Stores is hiring a Retail Associate in Gaithersburg, Maryland to create a positive shopping experience for customers. Responsibilities include assisting customers, maintaining store presentation, and effectively handling customer inquiries. Qualifications include effective communication and basic math skills. The pay range is $17.65 to $18.15 per hour, with various benefits offered including insurance, discounts, and paid leave options.

Qualifications

• Effective communication with customers and associates in a friendly and respectful manner.
• Ability to perform basic mathematical calculations common in retail.
• Must maintain a positive working environment and adhere to company policies.

Responsibilities

• Ensure a courteous and friendly experience for customers.
• Maintain store presentation and follow company policies.
• Perform inventory tasks and safeguard cash and confidential information.
• Execute responsibilities efficiently, maximizing productivity.

Skills

Effective communication

Basic mathematical calculations

Customer service skills

Tools

Registers

PCs

Job description

Ross is a leading off‑price retail chain with over 2,200 stores, known for delivering high‑quality brands at extraordinary savings. The Retail Associate supports the store’s mission by creating a positive shopping experience for customers.

Role Purpose

The Retail Associate ensures customers receive a courteous and friendly experience, maintains store presentation, and follows all company policies and best practices across all store areas.

Essential Functions

• Maintain a safe and secure sales floor, keeping egress clear and reporting unsafe conditions.
• Greet all customers, assist with merchandise, and answer questions politely and knowledgeably.
• Handle customer service inquiries promptly and involve leadership when necessary.
• Represent and support the Ross brand at all times.
• Perform cleaning and merchandising tasks: sweeping, mopping, dusting, wiping counters, cleaning mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Carry out daily inventory tasks including sizing, recovery, and receipt processing to maintain a neat, organized store.
• Apply loss‑prevention procedures, follow store protection policies, and safeguard cash and confidential information.
• Adhere to all cash handling and transaction procedures, maintaining accuracy and awareness.
• Execute responsibilities with a sense of urgency and efficiency, maximizing productivity.

Competencies

• Manage work processes.
• Apply business acumen.
• Plan, align, and prioritize.
• Build and develop talent.
• Collaborate effectively.
• Lead by example.
• Communicate clearly.
• Ensure accountability and execution.

Qualifications

Effective communication with customers, associates, and leadership in a friendly, respectful, and cooperative manner.

Basic mathematical calculations common in retail environments.

Physical Requirements / ADA

• Use store equipment such as registers, PETs, and PCs as required.
• Stand, walk, and move throughout the store for 100% of working time.
• Perform regular bending, squatting, kneeling, climbing, carrying, reaching, and stooping.
• Occasionally push, pull, and lift more than 25 pounds.
• Utilize janitorial equipment, rolling racks, and ladders as needed.
• Stockroom shifts: push, pull, and lift more than 20 pounds regularly.

Equal Employment Opportunity

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe it is essential to attract, hire and develop a strong, talented and diverse workforce. Ross complies with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and related conditions), veteran status, marital or registered domestic partnership status, medical condition, genetic information, gender identity, gender expression, sexual orientation and any other category protected by federal, state, or local laws.

Compensation and Benefits

Base pay range: $17.65 – $18.15 per hour, dependent on experience, skills, qualifications, education, certifications, seniority and location. Benefits for all associates include Accident, Critical Illness, Vision, Auto, Home, Pet insurance, Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program, Commuter Benefits, 401K, Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. Full‑time associates are eligible for extended benefits such as Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long‑Term Disability, Enhanced Maternity and Parental Leave, accrued Vacation Pay, and 9 Company Holidays. Store and exempt corporate associates may receive a performance‑based bonus.