Early Morning Seasonal Truck Unloader/Stocker

Michaels; Columbia (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Michaels in Columbia, MD is seeking friendly Store Associates to help customers, assist shoppers in finding products, and provide fast, accurate checkout experiences while maintaining store standards. You will participate in truck unload, stocking, and planograms, ensuring shelves stay well-merchandised and in stock.

You will also engage customers on the Rewards program, complete enrollments, and support omni-channel services like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS),

Qualifications

• Retail experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the rewards program and enrollments
• Educate customers on VOC survey
• Assist with Omni channel processes, including BOPIS and SFS
• Participate in truck unload, stocking, and planogram processes
• Complete merchandise recovery and maintain stock and store condition
• Support store in stock optimization and AD set duties
• Assist shrink and safety programs
• Adhere to SOPs and Company policies
• Interact professionally with customers and act as a role model
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Job description

Store - BALT-COLUMBIA, MD

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Preferred Type of experience the job requires

• Retail and/or customer service experience preferred

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Work Environment