Early Careers - Process Consultant Intern

HCSC; Chicago (IL); On-site; USD 26,000 - 47,000; Full time

Job summary

Health Care Service Corporation (HCSC) is offering a 10-week Process Consultant Intern program in Chicago, IL. You’ll work closely with cross-functional teams to analyze data, support project work, and develop practical solutions that address business and member needs.

You’ll learn organization processes, participate in mentorship, and deliver a final presentation to leadership. This paid internship emphasizes growth, confidentiality, and HIPAA compliance.

Qualifications

• What you’ll bring: pursuing a bachelor’s in analytics, data science, statistics, IT, information systems, or CS with a 3.0+ GPA.
• Rising senior expected to graduate between Dec 2027 and Jun 2028.
• Strong analytical skills, attention to detail, and curiosity for healthcare data.
• Ability to work with cross-functional teams and learn quickly.
• Proactive mindset and confidentiality in handling data.

Responsibilities

• Participate in the formal internship program and support project work.
• Analyze information, conduct research, and develop recommendations.
• Collaborate with cross‑functional teams and present results.
• Deliver a final internship presentation to department leadership.
• Maintain confidentiality and comply with policies and HIPAA.

Skills

Process flow charting

Project management

Quality improvement (TQM/Six Sigma)

Analytical mindset

Data quality

Entrepreneurial spirit

Communication (verbal/written)

Excel

Access

Word

Education

Bachelor’s degree in analytics, data science, statistics, information technology, information systems, or computer science

Tools

Excel

Word

Access

Job description

Flex

IL - Chicago

Full time

R0059485

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This ten-week paid internship is located in Chicago, IL

What Are Your Responsibilities?

Process Consultant Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Process Consultant Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Process Consultant Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.

This role will also need to:

• Own components of project work and deliverables with guidance from an assigned mentor and manager.

• Conduct research, analyze data and information, and develop recommendations that informreal businessdecisions.

• Collaborate with cross-functional teams.

• Support departmental initiatives that improve business outcomes and the member and client experience.

• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.

• Maintain complete confidentiality of company business andcomply withHIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

What Do You Need To Be Successful?

• Knowledge of process flow charting a strong plus.

• Knowledge of project management methodology is a plus.

• Experience using quality improvement programs such as Total Quality Management (TQM) or Six Sigma is a plus.

• Strong analytical mindset with excellent problem-solving skills, innovation, creativity, and out-of-the-box thinking.

• Enthusiasm to enhance your own professional and personal development with a high attention to detail and strong data quality mindset.

• Entrepreneurial spirit and initiative to operate in ambiguous problem spaces and help define analytical approaches.

• Strong verbal and written communication skills and demonstrated interpersonal effectiveness.

• Strong interest in continuous learning and sharing knowledge with peers and team members.

• Passion and desire to learn the ins and outs of the health care industry and regulated environments.

• Practical, well-developed PC skills, especially Excel, Word, Access.

What Are the Requirements You Must Meet?

• Pursuing a bachelor’s degree; rising senior with a major in analytics, data science, statistics, information technology, information systems, or computer science. Other majors may be considered.

• Graduation date between December2027and June 2028

• Minimumcumulative GPA of 3.0/4.0.

• Available for the full duration of the10-weekprogram.

• Unrestricted authorization to work in the United States; sponsorship is not available for this role.

What Does the Internship Program Entail?

• Formal intern orientation to build business and industry acumen.

• Challenging, hands‑on, real-world analytics and stakeholder experience projects with direct exposure to enterprise-level initiatives.

• Weekly networking opportunities among interns and company leaders.

• Professional development workshops and mentorship from analytics and stakeholder experience leaders.

• Volunteer activities.

#LI-Hybrid

#hcscintern

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$19.13 - $34.17

Exact compensation may vary based on skills, experience, and location.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug‑free and smoke‑free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,

Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association

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