Early Careers - Operations Performance Analytics Intern

Health Care Service Corp.; Chicago (IL); Sur place; USD 26 000 - 47 000; Temps partiel

Résumé du poste

The Operations Performance Analyst Intern role at Health Care Service Corporation is a ten-week Chicago-based internship designed to expose students to cross-functional project work, data analysis, and real business initiatives supporting member-focused solutions.

You will work with mentors, learn organization processes, and present final recommendations to department leadership, while gaining hands-on experience with Office 365 tools and collaborative platforms.

Qualifications

• Pursuing a bachelor’s degree; graduation date between December 2027 and June 2028.
• Minimum GPA of 3.0/4.0.
• Unrestricted US work authorization; sponsorship not available.
• Strong analytical and problem-solving skills.
• Excellent organizational and communication abilities.

Responsabilités

• Actively participate in the internship program and support business objectives.
• Collaborate with cross-functional teams on project work.
• Analyze data, develop recommendations, and inform business decisions.
• Learn organization processes and contribute to deliverables with mentorship.
• Develop and deliver a final internship presentation to leadership.

Connaissances

Analytical thinking

Problem-solving

Interpersonal skills

Verbal/written communication

Formation

Bachelor's degree in IT/CS/IS

Outils

Office 365

MS Teams

SharePoint

Description du poste

Job Summary

This ten-week paid internship is located in Chicago, IL

What Are Your Responsibilities?

Operations Performance Analyst Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions.

Working closely with cross-functional teams in both business and technical areas, the Operations Performance Analyst Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs.

The Operations Performance Analyst Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.

This role will also need to:

• Own components of project work and deliverables with guidance from an assigned mentor and manager.
• Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
• Collaborate with cross-functional teams.
• Support departmental initiatives that improve business outcomes and the member and client experience.
• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
• Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

What Do You Need To Be Successful?

• Experience in tracking and organizing information is a strong plus.
• Experience in various desktop tools for tracking and managing information is a strong plus.
• Experience in leading work efforts, simple project management is a plus.
• Experience in preparing and reporting status is a plus.
• Demonstrated interpersonal skills including clear and concise verbal and written communication
• Strong analytical and problem-solving skills
• Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts
• Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects
• Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, SharePoint, etc.)

What Are the Requirements You Must Meet?

• Pursuing a bachelor’s degree; rising senior with a major in information technology, information security, computer science, information technology, or information systems. Other majors may be considered.
• Graduation date between December2027and June 2028.
• Minimum cumulative GPA of 3.0/4.0.
• Available for the full duration of the10-weekprogram.
• Unrestricted authorization to work in the United States; sponsorship is not available for this role.

What Does the Internship Program Entail?

• Formal Intern Orientation to build business and industry acumen
• Challenging real-world hands-on project
• Weekly networking opportunities among interns and company leaders
• Professional development workshops
• Volunteer activities #LI-Hybrid #hcscintern

Pay Transparency Statement

From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range $19.13 - $34.17 Exact compensation may vary based on skills, experience, and location.

Company Overview

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

Accommodations for Applicants with Disabilities

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to 'candidate home' to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.