Early Career Computer Hardware Support - ND Modernization Programs, Onsite

Sandia National Laboratories; New Mexico; On-site; USD 56,000 - 105,000; Full time

Benefits offered by this job

Relocation assistance

Flexible work arrangements

Job summary

Sandia National Laboratories in New Mexico seeks an Early Career Computer Hardware Support Technologist to sustain the IT backbone for the Nuclear Deterrence Modernization Programs. You will provide hands-on hardware and software troubleshooting for Sandia's onsite environment.

Responsibilities include procurement, setup, upgrades, and OTZ network support, plus security and compliance tasks. Candidates must obtain DOE Q-level clearance; Windows admin, patch management, and cybersecurity

Qualifications

• High school diploma or equivalent.
• Experience with IT hardware installation/troubleshooting (workstations, laptops, peripherals).
• Ability to obtain and maintain a DOE Q-level security clearance.

Responsibilities

• Provide hands-on hardware/software troubleshooting for NM-based Nuclear Deterrence Organizations.
• Manage procurement, setups, and upgrades for hardware/software systems.
• Support OTZ networks for real-time data access.
• Assist with audit preparations and ensure property accountability.
• Work with testers and security teams on IT upgrades and JIT requests.

Skills

Hardware troubleshooting

Onsite work ability

Education

High school diploma

Job description

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Early Career Computer Hardware Support - ND Modernization Programs, Onsite

Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

Extraordinary co-workers

Some of the best tools, equipment, and research facilities in the world

Career advancement and enrichment opportunities

Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)

Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov

*These benefits vary by job classification.

What Your Job Will Be Like:

As a Computer Hardware Support Technologist, you'll play a vital role in sustaining the IT backbone of Sandia's Nuclear Deterrence Modernization Programs. Your work will directly enable secure, efficient operations for classified and unclassified systems, ensuring our workforce has the tools and support to succeed.

Day-to-Day Impact:

Technical Support & Operations:

Provide hands-on hardware/software troubleshooting for the New Mexico Based Nuclear Deterrence Organizations.

Manage procurement, setups, and upgrades for hardware/software systems.

Support Operational Technology Zone (OTZ) networks for real-time data access.

Security & Compliance:

Assist with audit preparations and ensure property accountability.

Provide classified system reapplication support and kiosk maintenance.

Partner with testers and security teams to address IT needs (e.g., IT upgrades, JIT requests).

Why This Matters:

Your expertise will help safeguard critical infrastructure, streamline operations, and empower teams to focus on their mission. We value curiosity, teamwork, and a commitment to equity - because diverse perspectives drive stronger solutions.

Due to the nature of work, the successful candidate must be able to work onsite.

Salary Range:

$55,500 - $105,400

*Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

Qualifications We Require:

High school diploma or equivalent

Experience with IT hardware installation/troubleshooting (e.g., workstations, laptops, peripherals).

Ability to obtain and maintain a DOE Q-level security clearance.

Qualifications We Desire:

Knowledge of Windows systems administration (e.g., Active Directory, Group Policy, or scripting).

Familiarity with software governance tools (e.g., patch management, license tracking, or compliance frameworks).

Awareness of cybersecurity best practices (e.g., endpoint protection, vulnerability scanning).

Understanding of classified system requirements (e.g., reapplication processes, audit support).

Ability to translate technical details for non-technical stakeholders.

Comfort working in dynamic environments (e.g., supporting testers, security teams, or rapid IT upgrades).

Passion for national security and supporting critical infrastructure.

Commitment to equity and inclusion in teamwork and problem-solving.

CompTIA or Microsoft Azure certifications

Active DOE Q-level or equivalent security clearance

About Our Team:

The Data Analytics and Information Technology organization supports the Nuclear Deterrence Modernization Programs. The Data Analytics Team is responsible for developing, maintaining, and coordinating tool development to ensure accurate data analysis is completed on qualification and certification test data for the W80-4, W87-1, and emerging Nuclear Weapon Programs, using highly coordinated Scrum/Sprint approach to execute tool development and resolve issues in a prioritized manner. The Information Technology team coordinates, deploys, supports and assists the Nuclear Deterrence Modernization Programs with the necessary information technology hardware, spanning from computing resources used in the office to items used in field testing.

Posting Duration:

This posting will be open for application submissions for a minimum of three (3) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

NNSA Requirements for MedPEDs:

If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.

If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.

Position Information:

This Limited Term Employee (LTE) position is a temporary position for one year term, which may be renewed at Sandia's discretion up to a maximum of seven years.

Individuals in LTE positions may bid on regular Sandia positions as internal candidates, and in some cases may be converted to regular career positions during their term if warranted by ongoing operational needs, continuing availability of funds, and satisfactory job performance.

Essential Functions:

If offered the position, you may be required to demonstrate your fitness to perform certain physical aspects of the position, including lifting, carrying, pushing, and pulling.