EAP Coordinator

Harboroaks; Río Piedras (PR); On-site; USD 42,000 - 62,000; Full time

Job summary

Harboroaks is seeking an EAP Coordinator to support workplace wellbeing programs and prevent productivity issues. You will sell services to client companies, provide guidance, and help clients manage their situations.

The role involves developing staff, obtaining contracts, and delivering educational seminars. Strong management and communication skills are essential, with HIPAA confidentiality maintained at all times.

Qualifications

• Bachelor’s degree in a behavioral health area.
• Minimum two years of experience in a health care business development/marketing environment with measurable results.
• Must have a valid driver’s license.
• HIPAA confidentiality and patient privacy must be observed.

Responsibilities

• The EAP Manager performs many responsibilities to ensure the effective operation of the program.
• Hire and train staff of the department.
• Provide staff supervision.
• Obtain new contracts.
• Makes employees utilization reports by case.
• Performs educational seminars for employees and clients.
• Act as liaison between management and labor relations professionals.
• Must have excellent management skills and ability to interact well with labor relations.
• Must be able to manage the time effectively.
• May also respond in crisis situations.
• Attend in-house planning and development committee meetings as requested.
• Adhere to facility standards concerning conduct, dress, attendance and punctuality.
• Promote the team concept within the facility.
• Prepares reports for clients and Hospital Administration as required.
• Responsible for increasing Business EAP accounts.
• Accountable for Business EAP growth.

Skills

Organizing workloads

Data interpretation

Effective communication

Problem solving

Time management

Education

Bachelor’s Degree in Behavioral Health

Tools

Windows XP

Access

PowerPoint

Excel

Word

Publisher

10-key calculator

Fax/Scanner/Copier

Job description

Overview

The EAP Coordinator help to those clients with the Program, to prevent problems at the workplace and their productivity. Sells the service to those companies that are in necessity. Gives orientation and help the client to manage their situation.

Responsibilities

• The EAP Manager performs many responsabilities to ensure the effective operation of the program.
• Hire and train staff of the department.
• Provide staff supervision.
• Obtain new contracts.
• Makes employees utilization reports by case.
• Performs educational seminars for employees and clients.
• Act as liaison between management and labor relations professionals.
• Must have excellent management skills and ability to interact well with labor relations.
• Must be able to manage the time effectively.
• May also to respond in crisis situations.
• Attend in-house planning and development committee meetings as requested.
• Adhere to facility standards concerning conduct, dress, attendance and punctuality.
• Promote the team concept within the facility.
• Prepares reports for clients and Hospital Administration as required.
• Responsible for increasing Business EAP accounts.
• Accountable for Business EAP growth.
• Obey any Law of the patient confidentiality as HIPAA.
• Make sure to execute any other important function that is assigned the Administration.

Qualifications

EDUCATION: Bachelor’s Degree in a Behavioral health area

EXPERIENCE: A minimum of two (2) years experience in a health care business development/marketing environment with measurable buisiness development results,

Licensure: Must have a valid driver’s license.

KNOWLEDGE, SKILLS AND ABILITIES

• Skill in organizing and prioritizing workloads to meet deadlines.
• Ability to interpret and communicate data from statistical reports.
• Ability to communicate effectively with patients and co-workers, and referral sources.
• Knowledge of computers and software programs.
• Demonstrate above average problem solving skills.
• Ability and able to operate a motor vehicle.
• Able to carry a beeper and/or cellular phone.
• Computer and software programs such as: Windows XP, Access, Power Point, Excel, Word, Publisher and others.
• Calculator /10 key and Fax, Scanner and Copier machines.
• Program and Plan Manuals, policies and procedures.
• Personal motor vehicle-must have operator’s state license.