E11EVEN - Director of Human Resources

Uloop Inc.; Miami (FL); On-site; USD 150,000 - 210,000; Full time

Job summary

E11EVEN Club Hotel & Residences in Miami seeks a Director of HR to craft and execute a people strategy that reflects our bold hospitality brand. You will lead strategic talent initiatives, total rewards, and learning experiences while shaping a culture of integrity, passion, and performance across the organization.

You will partner with senior leadership to drive talent strategy, oversee recruitment for openings, manage budgets, and champion employee engagement in a fast-paced, luxury

Qualifications

• Minimum of 8 years of progressive HR leadership, with 3+ years at director level in luxury hospitality.
• Strong knowledge of employment laws and compliance.
• Proven ability to lead teams and manage complex HR functions.

Responsibilities

• Lead HR team and drive strategic initiatives with flawless day-to-day execution.
• Develop and manage the HR budget aligned with priorities.
• Ensure compliance with employment laws and mitigate risk.
• Oversee talent acquisition for openings to attract top talent.
• Administer compensation, benefits, and performance programs.
• Drive employee engagement, relations, and coaching for managers.
• Lead training, onboarding, and leadership development programs.
• Monitor workforce metrics and advise senior leadership on strategy.

Skills

HR leadership

Budget management

Talent acquisition

Employment law

Leadership development

Bilingual English/Spanish

Education

Bachelor's degree in HR/Business

SHRM-SCP or SPHR preferred

Job description

Compensation TypeYearlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location: Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long. Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual's taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture. So reimagine yourself here and get to the essence of what living your way, is truly all about.

Overview

Step into the heartbeat of an iconic luxury destination where hospitality meets a high-energy lifestyle. As our Director of Human Resources, you won't just manage policies, you'll design an unforgettable workplace experience that mirrors the elevated, dynamic spirit of E11EVEN Club Hotel and Residences. In this role, you'll lead with vision and innovation, shaping up a culture that attracts and inspires the industry's best talent. From strategic talent acquisition and distinctive total rewards to transformational learning experiences and vibrant employee engagement, you'll ensure every team member reflects the bold standards of our brand. Your influence will go beyond HR; you'll be a trusted advisor and culture curator, championing integrity, passion, and performance across the organization. If you're ready to craft a people strategy as legendary as our guest experience, this is your stage.

Responsibilities

• Lead and inspire the HR team, driving strategic initiatives while ensuring flawless day-to-day execution.
• Develop and manage the HR budget, aligning resources with organizational priorities.
• Ensure full compliance with all employment laws and regulations, proactively implementing policies and programs to mitigate risk.
• Oversee talent acquisition strategies, including exempt-level recruitment and large-scale hiring for openings, ensuring the property attracts top-tier talent.
• Administer compensation, benefits, and performance management programs that reflect a culture of excellence.
• Champion employee engagement and relations, fostering an open-door environment and guiding managers in coaching, counseling, and discipline.
• Drive training and development programs, including leadership development and onboarding, to build future-ready teams.
• Monitor and analyze workforce metrics such as turnover and engagement, using insights to inform strategic decisions.
• Serve as a trusted advisor to senior leadership, influencing organizational culture and talent strategy.
• Maintain confidentiality and integrity in all HR practices while continuously improving processes and internal communications.
• Ensure compliance with company policies, safety regulations, and operational standards.
• Maintain strict confidentiality of sensitive information.
• Participate in required meetings and training, contributing to a culture of collaboration and excellence.

Qualifications

• Minimum of 8 years of progressive Human Resources leadership experience, with at least 3 years at the Director level in a luxury hospitality environment.
• Proven track record in hotel openings and large-scale talent acquisition strategies is highly desirable.
• Bachelor's degree in Human Resources, Business Administration, or a related field, advanced degree or professional certifications (e.g., SHRM-SCP, SPHR) preferred.
• Comprehensive knowledge of employment laws and compliance standards.
• Demonstrated success in leading teams and managing complex HR functions.
• Bilingual proficiency in English and Spanish required.
• Maintain a consistently professional, warm, and approachable demeanor.
• Communicate clearly and effectively, both verbally and in writing, with all levels of employees and guests.
• Demonstrate strong active listening and problem-solving skills, addressing concerns with discretion and professionalism.
• Ability to prioritize and manage multiple tasks in a fast-paced environment while meeting deadlines.