E&S Casualty- Senior UW Specialist Specialty (Hybrid/Remote)

Hanover Insurance Group, Inc.; Virginia (MN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and disability insurance

401K with company match

PTO

Cultural Awareness Day

On-site medical/wellness center

Job summary

Hanover Insurance Group, Inc. is looking for a Senior Underwriting Specialist for a hybrid/remote role focused on underwriting Specialty accounts. The ideal candidate will have experience in managing agency relationships and a strong background in underwriting concepts.

You will be responsible for identifying, underwriting, and selling new accounts, ensuring profitability by leveraging analytical skills and market knowledge. Join Hanover to take the next step in your underwriting career.

Qualifications

• 3-7+ years of Specialty or standard commercial lines experience.
• 3-4+ years of agency relationship management for profitable business.
• Ability to adapt quickly to change and solve problems.

Responsibilities

• Identify and underwrite new and renewal Specialty accounts.
• Manage assigned portfolio to achieve profitability and retention goals.
• Build and maintain strong relationships with agents.

Skills

Underwriting concepts

Agency relationship management

Communication skills

Problem-solving

Team Collaboration

Education

Bachelor's Degree or equivalent experience

Job description

E&S Casualty – Senior Underwriting Specialist Specialty (Hybrid/Remote)

Locations: Connecticut, Phoenix, Houston, Richmond, Dallas, King of Prussia, Itasca, Virginia, Minneapolis, Michigan.

Overview

The E&S Casualty Underwriting Specialist transacts business with appointed wholesale trading partners and is responsible for identifying, soliciting, underwriting, and selling new and renewal Specialty accounts that drive profitable growth and align with industry segments, appetite and mix goals. The role applies technical, sales and analytical skills to provide insurance solutions that help clients manage risk while operating with limited daily supervision.

Responsibilities

Technical Underwriting:

• Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
• Uses all appropriate underwriting tools, disciplines and strategies to ensure underwriting guidelines are followed.
• Understands pricing components and rating methodology and correlates pricing to exposures.
• When presented with minimal information on a risk, instinctively knows the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls.
• Completes file documentation according to best practices guidelines and can clearly explain account decisions.
• Provides clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent.
• Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business, and portfolio management goals, by use of proven pipeline and marketing practices.
• Develops an understanding of various financial reporting information and insurance performance measures in the management of risk.
• Demonstrates an understanding of the market factors that can affect pricing and how it correlates to individuals book, agency’s book, the region, and countrywide.
• Prepares or analyzes information on underwriting decisions, rate, underwriting requirements, company appetite, status, and declinations to drive results within the assigned territory.
• Familiarizes oneself with other Hanover departments for leveraging growth in areas of business where portfolio could be more balanced.
• Can identify, solicit, pipeline, negotiate, and close accounts aligned with business strategy. Ability to profile assigned agency plant and to strategically market our capabilities to agents.
• Keeps current on state/territory issues, regulations, and trends.
• Utilizes market and competitor information to enhance relationships and individual account decision making.
• Prioritizes and develops effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios.
• Operates with a franchise perspective to identify additional sell opportunities to create growth within other LOB’s and customer segments.
• Partners with other business units to deliver comprehensive insurance solutions.
• Demonstrates in-depth knowledge of Hanover’s products and appetite while clearly communicating Hanover’s position at the point of sale.
• Builds and maintains rigorous sales practices using all systems, sales tools and disciplines outlined in the sales best practices.
• Makes presentations to agents and customers. Utilizes department and Specialty partners to augment sales process. Effectively utilizes Claims and Loss Control to display service and/or technical expertise with present and future customers.

Qualifications

• Bachelor’s Degree or equivalent experience.
• Generally, 3-7+ years Specialty or standard commercial lines experience.
• 3-4+ years’ experience driving agency relationships resulting in profitable new and renewal business as well as complex accounts.
• Demonstrates ability to adapt quickly to change, identify, analyze, and solve problems and willingness to be open to new and different ways of thinking.
• Communication – ability to effectively interact and communicate with all levels of external and internal business partners within scope of responsibility, team, and/or matrix environment. Demonstrating ability to consult with internal and external parties on underwriting matters.
• Judgment and Decision Making – Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority. Demonstrates confidence in own abilities and is comfortable taking informed risk.
• Agile and Adaptive – Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects.
• Team Work and Collaboration – Openly encourages other team members to share ideas and voice concerns. Shows respect for differences and diversity in ideas and views. Involves other team members to achieve optimal performance.
• Prioritization and Desk Management – Understands and seeks ways to improve the quality and results of one’s work. Monitors progress against agreed upon timeline and deliverables. Raises awareness if achievement of committed work may be compromised and actively engages in mitigating the situation.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401K with a company match.
• PTO.
• Cultural Awareness Day in support of IDE.
• On-site medical/wellness center (Worcester only).

Equal Employment Opportunity

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at [e-mail].