E&O - Director_Remote

Prime Therapeutics; Salt Lake City (UT); Remote; USD 108,000 - 184,000; Full time

Job summary

Prime Therapeutics is seeking a Director for Education and Outreach to shape training strategies across plan operations. You will partner with business units to deliver Medicaid-focused education, develop materials, and coordinate events for providers and stakeholders.

The role requires deep expertise in instructional design, training leadership, and effective communication across diverse audiences. Remote work options are available with occasional travel and collaboration across the U.S.

Qualifications

• 7+ years of training experience.
• 2+ years in a Pharmacy Benefit Management or health plan operation.
• 7+ years of training experience.

Responsibilities

• Oversees the design and implementation of outreach education and activities in consultation with the Minnesota Department of Human Services, vendors, and stakeholders.
• Researches, develops and maintains materials for education and outreach activities including Training Plans, Provider Welcome Packets, and Provider Manuals.
• Assists outreach team with the development of training programs, including materials and delivery venues suitable for the given topic and audiences that includes local live seminars, recorded seminars, e-learning services.
• Monitor and evaluate the effectiveness of each education and outreach activity/session conducted.
• Maintain comprehensive education and outreach registration and attendance records.
• Serves as the subject matter expert within the internal learning team on issues related to the contract and the outreach population.
• Identify areas of improvement within the education and outreach content to reduce provider confusion or errors.

Skills

Training

Leadership

Instructional design

Public speaking

Project management

Education

Bachelor's degree

Master's degree

Tools

MS Office

LMS

Job description

Home

Full time

R-17504

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.

Job Posting Title

E&O - Director_Remote

Job Description

Works with business units to create Education and Outreach strategies. Determines how communication, education and outreach activity plans should be executed to provide information and awareness and shapes plans to reach target markets and stakeholder populations. Applies broad knowledge of Medicaid and the healthcare industry.

Responsibilities

• Oversees the design and implementation of outreach education and activities in consultation with the Minnesota Department of Human Services, vendors, and stakeholders.
• Researches, develops and maintains materials for education and outreach activities including Training Plans, Provider Welcome Packets, and Provider Manuals.
• Assists outreach team with the development of training programs, including materials and delivery venue(s) suitable for the given topic and audiences that includes local live seminars, recorded seminars, e-learning (computer-based training) services.
• Monitor and evaluate the effectiveness of each education and outreach activity/session conducted.
• Maintain comprehensive education and outreach registration and attendance records.
• Serves as the subject matter expert within the internal learning team on issues related to the contract and the outreach population.
• Identify areas of improvement within the education and outreach content to reduce provider confusion or errors.
• Attend special events or forums identified by Minnesota Department of Human Services.
• Provide the logistical support, scheduling, administration, coordination, event planning functions, equipment, materials, supplies and technology necessary to address training needs

Minimum Qualifications

• Education Level
• Bachelors
• Masters
• Required
• Yes
• Preferred
• Fields of Study
• Experience Level
• 2+ years
• 2+ years
• 2+ years
• 7+ years
• Required
• Yes
• Yes
• Yes
• Yes
• Details
• Management/Leadership
• Health Plans
• PBM (Pharmacy Benefit Management)
• Training

Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

• Minimum 7 years of relevant experience.
• 2+ years' experience in a Pharmacy Benefit Management or health plan operation.
• 7+ years of training experience.
• 2+ years of experience in a training supervisory role.
• Ability to provide leadership and direction to other team members.
• Demonstrated application of instructional design and adult education and training concepts.
• Ability to convert abstract ideas into concrete solutions, and ability to communicate technical information to non-technical customers.
• Proven ability to interact effectively with and positively influence organization leadership.
• Excellent facilitation and classroom management skills.
• Strong technical (computer systems) skills and understanding of computing concepts (file structure, saving versions of files, tracking changes, advanced MS Office features).
• Ability to travel as needed.
• Strong working knowledge of MS Office (Word, Excel, PowerPoint)
• Superior organization and planning skills.
• Exceptional communication skills including presentation, public speaking, and facilitation skills.
• Experience delivering classes face-to-face as well as remotely with the ability to engage the audience and have a high energy level.
• Ability to establish credibility with provider community and collaborate and partner with leaders.
• Experience with Web-based Training.
• Experience with Learning Management Systems (LMS).
• Experience authoring/editing clinical training and delivering clinical training to providers.
• Prefer candidates that have worked as a clinician.

Preferred Qualifications

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.

Potential pay for this position ranges from $108,000.00 - $184,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).

Prime Therapeutics LLCis proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

At Prime Therapeutics (Prime), we are a different kind of PBM. We’re reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.

We know that people make all the difference. If you’re ready for a purpose-driven career and are passionate about simplifying health care, let’s build the future of pharmacy together.

Prime Therapeutics LLCis proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard torace, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at email [e-mail].