E-Learning Coordinator

Southwestern Community College; Sylva (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Southwestern Community College in North Carolina seeks an E-Learning Coordinator to work with faculty and the Dean of Teaching and Learning Support to advance technology-enabled instruction and distance learning services.

You will administer the LMS, provide technical and pedagogical assistance, train instructors and students, and maintain the e-learning website and archives. The role also includes QM coordination and program evaluation, with some travel.

Qualifications

• Bachelor’s degree in instructional design/technology or related field.
• Preferred: Master’s degree.
• Experience administering Blackboard, Moodle, Canvas or Sakai.
• Ability to collaborate with faculty and work independently.
• Excellent written and oral communication.
• Experience teaching/training preferred.

Responsibilities

• Administer instructional software systems, including the LMS, with stakeholders.
• Provide technical and pedagogical assistance to faculty for course development.
• Train instructors and students on instructional software usage.
• Participate in evaluation and continuous improvement of the e-learning department.
• Maintain the e-learning website and curriculum archives; generate reports.
• Coordinate Social Media posts for the division with the PIO office.
• Research and evaluate emerging instructional technologies and tools.
• Serve as the College Quality Matters Coordinator, including scheduling external reviews.
• Assist in faculty development activities and course reviews.

Skills

LMS administration

Communication skills

Time management

Customer service

Training delivery

Collaboration

Education

Bachelor’s degree in related field

Master’s degree (preferred)

Tools

Blackboard

Moodle

Canvas

Sakai

Job description

Statement of Primary Purpose

This primary responsibility of the E-Learning Coordinator is to consult with, assist and support faculty in developing instruction that is accomplished using technology; to develop and deliver support services for distance learners; and to assist in the administration of instructional software systems (including the LMS)

Classification

Full-time, exempt staff, Professional

Essential Functions and Responsibilities

• Administer Instructional software systems, including the LMS in collaboration with the Dean of Teaching and Learning Support, IT, and relevant faculty and staff stakeholders
• Upon request, provide faculty with technical and pedagogical / andragogical assistance in developing courses and programs
• Provide training to instructors and students on the use of Instructional Software systems
• Participate in evaluation and assessment of effectiveness and continuous improvement of the e-learning department
• Provide client-centered customer service in all e-learning services
• Maintain curriculum course archives and generate reports as necessary for program audits
• Maintain the college’s e-learning website
• Coordinate the Social Media posts for the division with staff in the PIO office.
• Research and evaluate emerging instructional technologies and tools and make recommendations for use
• Serve as the College Quality Matters Coordinator, including scheduling of external reviews
• Assist the Dean of Teaching and Learning Support with basic and exemplary level course reviews
• Assist the Dean of Teaching and Learning Support in the identification, scheduling, and offering of appropriate faculty development activities (including website maintenance, course development and video production)

Additional Duties and Responsibilities

• Cultivate productive work relationships throughout the SCC community
• Provide timely information as requested to assist in the planning and assessment of distance learning initiatives
• Other duties as assigned

Minimum Qualifications

Education

Required: Bachelor's degree in Instructional Design / Technology, Educational Technology, Education, or another related field from an institution accredited by a U.S. Department of Education–recognized institutional accreditor required,

Preferred: Master’s degree.

Knowledge and Skills

• Significant experience in administration of instructional software and/or learning management systems such as Blackboard, Moodle, Canvas and Sakai
• Knowledge and experience using current educational technology and other online tools used to enhance the delivery of instruction.
• Demonstrated ability to both collaborate with others in a team environment and work independently on assigned tasks.
• Demonstrated ability to establish collegial, productive working relationships with faculty, staff, and administration or similar organizational constituents
• Demonstrated ability to embrace and support division and college initiatives
• Excellent written and oral communication and interpersonal skills.
• Excellent presentation skills.
• Excellent organization and time management skills; ability to manage multiple tasks and projects simultaneously, including defining scope, setting objectives, determining timelines, acquiring resources, tracking progress, and preparing reports.
• Excellent demonstrated customer service skills.
• Experience teaching and/or training preferred.

Licensing Requirement

• Certified Quality Matters Higher Education Peer Reviewer Certification – preferred
• Valid NC Driver’s License

Working Conditions and Environment

Occasional overnight in-state travel required. Rare instances of unusual work hours possible.

Equipment Operation

PCs, audio and video equipment, various instructional technologies.

This position description covers the most essential functions and duties associated with this position. Other duties may be assigned by the President or appropriate supervisory personnel. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.