E-COMMERCE TECHNICIAN

Goodwill Southeast Georgia; Wilmington Island (GA); On-site; USD 15,000 - 18,000; Full time

Job summary

Goodwill Southeast Georgia is seeking an E-Commerce Technician to manage the online sales process, identify high-value items, and ensure efficient order fulfillment across digital platforms. This role supports the mission by maximizing revenue from donated goods and collaborating with leadership to drive growth.

You will maintain organized inventory, photograph items, and stay informed on eCommerce trends to enhance customer engagement and overall profitability.

Qualifications

• Strong knowledge of jewelry, collectibles, and art with item value research ability.
• High school diploma, GED or equivalent experience to perform essential duties.
• Computer skills to navigate online sales portals, payments, and shipping systems.
• Experience using a digital camera or smartphone for item photography.
• Eye for good pictures and ability to describe items visually.
• Creative writing skills and high attention to detail.
• Ability to learn quickly and work well in a collaborative team.

Responsibilities

• Manage online sales process and identify high-value items for digital platforms.
• Ensure safe packing of product for transport and accurate inventory records.
• Monitor and organize eCommerce inventory; track stock levels.
• Collaborate with store leadership and eCommerce leadership; attend trainings and meetings.
• Maintain a clean, organized, and safe workspace following policies.
• Foster a positive, respectful, and collaborative work environment.
• Track KPIs for online sales and contribute to growth strategies.
• Stay informed on eCommerce trends and platform updates to improve efficiency.
• Performs other duties to support eCommerce operations.

Skills

Jewelry knowledge

Research high-value items

Photography skills

Creative writing

Attention to detail

Fast learner

Team collaboration

Education

High school diploma or GED

Tools

Online sales portals

Payment systems

Shipping systems

Online valuation sites

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

E-COMMERCE TECHNICIAN

SALES WORKERS Wilmington, GA, US

3 days ago Requisition ID: 7121

Salary Range: $13.25 To $13.25 Hourly

POSITION OVERVIEW:

The eCommerce Technician is responsible for managing the online sales process by identifying high-value items and ensuring efficient order fulfillment. This position plays a critical role in supporting Goodwill Southeast Georgia’s mission by maximizing revenue from donated goods through digital platforms. The eCommerce Technician collaborates with leadership teams, maintains a clean and organized work environment, and fosters a positive and professional atmosphere.

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:

• 1. Mission Alignment: Exemplifies Goodwill Southeast Georgia’s mission, vision, and values in all aspects of work, ensuring a positive impact on the community and organization.
• 2. Product Evaluation: Sorts, evaluates, and identifies high-value items suitable for online sale, ensuring safe packing of product for transport.
• 3. Inventory Management: Monitors, organizes, and tracks eCommerce inventory, ensuring accurate records.
• 4. Team Communication: Collaborates with store leadership and the eCommerce leadership team, attending training sessions, monthly meetings, and contributing to operational improvements.
• 5. Safety and Organization: Maintains a clean, organized, and safe workspace, adhering to company policies and safety guidelines.
• 6. Positive Work Environment: Fosters a positive and collaborative work atmosphere by communicating respectfully and effectively with coworkers, leadership, and customers.
• 7. Performance Metrics: Tracks and analyzes key performance indicators (KPIs) for online sales, contributing to strategies that drive growth and profitability.
• 8. Continuous Learning: Stays informed on eCommerce trends and platform updates, leveraging new insights to enhance operational efficiency and customer engagement.
• 9. Other Duties: Performs other related duties as assigned, supporting the overall success of the eCommerce operation.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• * Strong knowledge of jewelry, collectibles, and art. Ability to use online forums to research items to determine appropriate value.
• * High school diploma, GED or any job-related experience that will provide the necessary knowledge, skills and abilities to be able to perform the essential functions of the position.
• * Computer skills, knowledge to navigate through online sales portals, payment systems, shipping systems, and online value sites.
• * Experience using a digital camera or cell phone camera.
• * Eye for great picture taking to pictorially describe items.
• * Creative writing skills and strong attention to detail.
• * Ability to learn quickly and retain information.
• * Ability to work in collaborative team environments.

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