E-Commerce Team Leader: Coaching, Ops & Growth

Whole Foods Market; Birmingham (MI); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness programs

Access to other Team Member perks

Eligibility for Whole Benefits

Job summary

Whole Foods Market seeks an Associate Team Leader for E-Commerce to support the grocery delivery and pickup experience. You will lead with accountability across safety, quality, customer service, productivity, and team member engagement, ensuring onboarding and training, coaching, and safe operations.

You will partner cross-functionally to maintain seamless workflows, test new approaches on special projects, and foster an energized team culture while focusing on order accuracy and timely

Qualifications

• Experience leading teams in a retail or e‑commerce environment.
• Ability to coach and provide timely feedback to drive development.
• Knowledge of safety, quality, and regulatory compliance in a grocery setting.

Responsibilities

• Onboard and train Team Members on SOPs, staging, quality, and safety.
• Provide coaching and performance feedback through regular one-on-one conversations.
• Partner with Team Leader to identify high-potential Team Members and create development plans.

Skills

Leadership

Coaching

Onboarding training

Safety awareness

Operations optimization

Cross-functional collaboration

Incident investigation

Job description

Whole Foods Market seeks an Associate Team Leader for E-Commerce to support the grocery delivery and pickup experience. You will lead with accountability across safety, quality, customer service, productivity, and team member engagement, ensuring onboarding and training, coaching, and safe operations.

You will partner cross-functionally to maintain seamless workflows, test new approaches on special projects, and foster an energized team culture while focusing on order accuracy and timely