E-Commerce Senior Manager

aoracing; Saint Charles (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Employee discounts on AO Racing merch

Retirement plan

Paid vacation & sick leave

On-site gym

Job summary

AO Racing is seeking a detail-oriented Merchandise & Licensing coordinator to manage the online store and inventory, ship worldwide, and support merch decisions. You will work closely with leadership to optimize product assortment and reorder cycles while coordinating with vendors and customers.

The role requires Shopify expertise, 2+ years in retail merchandising, and strong organizational skills. Travel, weekends, and a teamwork-driven environment are part of the job.

Qualifications

• Bachelor's degree in management, marketing or related field preferred.
• 2+ years of experience in a retail merchandise role, preferably within sports or racing.
• Experience with retail merchandising software and tools; extensive proficiency in Shopify.
• Strong time management and organizational skills; ability to manage multiple responsibilities with precision.
• Strong negotiation, relationship-building and communication skills.
• Ability to travel as needed; travel may include weekends.

Responsibilities

• Serve as integral part of the Merchandise and Licensing Department, assisting leadership.
• Manage AO Racing e-commerce store and inventory counts.
• Count and receive inventories; pull, pack, and ship worldwide online orders.
• Maintain communication with customers and vendors; coordinate logistics.
• Assist in purchase orders, merchandise assortment decisions, and reorders.
• Maintain logs for crew uniforms and employee apparel; aid in apparel program.

Skills

Organizational skills

Inventory management

Shopify

Problem solving

Customer service

Time management

Negotiation/relationship-building

Education

Bachelor's degree in management/marketing or related field

Tools

Shopify

Retail merchandising software

Google Suite

Job description

AO Racing has quickly risen to one of the benchmark teams in Professional Sportscar Racing with a commitment to on-track excellence and fan engagement. AO Racing commands attention with its fun liveries and fan-friendly presence. The iconic liveries of "Rexy" and "Roxy" the T-Rex Porsche 911 GT3 Rawrs and "Spike" the LMP2 Dragon have captivated fans worldwide earning AO Racing a dedicated following. We are currently competing in both the IMSA WeatherTech & European LeMans Championships. As we continue to build our programs for the future, we are looking for the right people to grow with us.

Who You Are:

• You are highly organized and enjoy working in a fast-paced environment.
• You enjoy maintaining a clean warehouse and workspace, managing inventory and prompt customer service.
• Problem solving is one of your strongest attributes; you have proficiency to tackle operational and supply chain disruptions and/or other issues that impact product availability or sales.
• Your level of proficiency with Shopify is extensive, able to navigate the program and use it to AO Racing's advantage to create ways to sell merchandise and appeal to consumers

What You'll Do:

• Serve as an integral part of the Merchandise and Licensing Department directly assisting the Chief Commercial Officer and Director of Merchandise & Licensing
• Manage the AO Racing e-commerce store
• Count and receives in all inventories
• Pulls, packs, ships worldwide online orders; manages and orders supplies
• Maintain and manage communication with customers
• Assist in decisions regarding purchase orders and merchandise assortment, playing a key role in reordering and new product decisions
• Sets up, sends and maintains purchase orders and other receivables/accounting documents
• Maintain communication with vendors, coordinating logistics to ensure timely and smooth product arrival
• Manage the inventory count throughout the season, maintaining accuracy within the online store and event system
• Collaborate with Marketing team, bringing fresh ideas for merchandise inclusion in sales, incentives and promotions for the e-commerce program
• Assists in AO Racing's employee uniform and equipment program
• Maintain logs of crew uniforms and AO employee apparel
• Orders and distributes crew uniforms and AO employee apparel

What you'll need:

• Bachelor's degree in management, marketing, or a related field preferred
• 2+ years of experience in a retail merchandise role, preferably within the sports or racing industry
• Experience with retail merchandising software and tools
• Extensive proficiency in Shopify, Google Suite; 3+ years preferable.
• Exceptional time management and organizational skills, effectively prioritizing tasks and managing multiple responsibilities with precision and efficiency
• Strong negotiation, relationship-building and communication skills
• Ability to Travel as needed. This travel includes weekends.

Why AO Racing?

There are many benefits that come with working with us as a Full-time employee such as:

• 100% paid medical, dental and vision premiums for employees and their eligible family members.
• Life Insurance
• Paid Vacation and Sick Leave
• Retirement Plan
• All travel expenses covered
• Modern, clean, and well-equipped shop
• Great team environment and work ethic
• Tuition Assistance Program
• AO Racing Merchandise discount program
• On-Site Gym
• Competitive Pay & Bonus Program