E-Commerce Order Fulfillment Specialist

Kroger; Saint George (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Saint George, Utah is seeking an entry-level e-Commerce order picker to assemble online orders with attention to freshness and quality. You will process coupons and payments, load orders into customers' cars at pickup, and deliver a positive customer experience aligned with Kroger's values.

You will work in a fast-paced setting, follow store procedures, and help maintain cleanliness and order in staging areas, while learning new processes and assisting training of team members.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral and written communication skills.
• Basic math skills.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector and store products in optimal temperature zones.
• Initiate and complete selection process for customers’ on-line orders.
• Follow directions in the note section.
• Ensure quality and freshness of all items.
• Communicate with customers via a portable phone, respond professionally.
• Load orders into customers’ cars for pick-up.
• Process orders through the POS system.
• Follow policies to determine substitutions for out-of-stock items.
• Bag orders on the go following bagging standards.
• Communicate substitutions or exceptions at pick-up.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies to store e-Commerce supervisor.
• Inspect equipment and notify for repairs.
• Perform opening and closing procedures.
• Learn and adapt to new processes.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in a high-paced environment.
• Manage conflict professionally.
• Follow directions and seek assistance when needed.
• Provide support for minors, individuals with special needs, and/or older adults.
• Perform essential job functions with or without accommodation.

Skills

Ability to work without supervision

Read shelf tags

Excellent oral/written communication

Basic math skills

Job description

Kroger in Saint George, Utah is seeking an entry-level e-Commerce order picker to assemble online orders with attention to freshness and quality. You will process coupons and payments, load orders into customers' cars at pickup, and deliver a positive customer experience aligned with Kroger's values.

You will work in a fast-paced setting, follow store procedures, and help maintain cleanliness and order in staging areas, while learning new processes and assisting training of team members.