E-Commerce Jewelry Processor

Goodwill Industries International, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a detail-oriented team member to process items for sale and assist in pulling inventory for shipping. You will handle jewelry inventories, package items, and support the shipping area while upholding safety and quality standards.

Ideal candidates bring a high school diploma or GED, strong customer service skills, and proficiency with Microsoft Office. English proficiency and reliable attendance are required for this on-site role.

Qualifications

• High School Diploma or GED required.
• Excellent customer service skills with effective written and verbal communication.
• Strong internet navigation skills; ability to read and understand information.
• Ability to speak and read English proficiently.
• Proficient with Microsoft Office including Word, Excel, and Outlook.

Responsibilities

• Meets or exceeds daily production goals.
• Safeguards all GCNA property including donated goods.
• Reports any suspicious behavior, incidents of theft or unauthorized removal of GCNA property.
• Communicates with Manager or Assistant Manager on issues requiring solutions beyond standard protocol.
• Immediately advises supervisor of significant problems.
• Maintains inventory of jewelry for shipment.
• Keeps shipping area stocked with boxes and packing items.
• Maintains a safe, clean, and orderly work area.

Skills

Excellent customer service

Strong internet navigation

Read/write English

MS Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

515 N 51st Ave Phoenix Arizona, 85043, [phone] Starting Pay :$15.15 Hourly

Position Description

Processes items to be listed for sale by accurately determining their value or collectible interest. Assists in pulling items for shipping department by picking items from daily pick list for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.

Essential Duties and Responsibilities

• Meets or exceeds daily production goals.
• Safeguards all GCNA property including donated goods.
• Reports any suspicious behavior, incidents of theft or unauthorized possession/removal of GCNA property.
• Communicates with Manager or Assistant Manager on issues that require solutions beyond the standard protocol.
• Immediately advises supervisor of significant and unexpected problems.
• Communicates needs with other Team Members.
• Builds and maintains effective quality working relationships with internal customers.
• Promotes and demonstrates teamwork and cooperation.
• Maintains inventory of jewelry on hand for shipment.
• Moves containers of collectibles using pallet jack when required.
• Unloads collectibles from containers and places on the shelves or in appropriate staging area.
• Handles fragile items with care to avoid damage or breakage.
• Keeps shipping area stocked with boxes and other packing items.
• Retains high degree of product knowledge.
• Maintains work area in a safe, clean, and orderly fashion.
• Cleans work area at the end of each day, following safety rules and regulations at all times.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or GED
• Excellent customer service skills, with effective written and verbal communication
• Strong internet navigation skills
• Ability to speak and read English proficiently
• Proficient with Microsoft Office including Word, Excel, and Outlook
• Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 3 Medical Plans.
• Employer Funded Health Reimbursement Account (HRA).
• 3 Dental Plans.
• Vision Plan.
• 401K Traditional and Roth Plans.
• Employer Paid Life Insurance.
• Employee Assistance Program (EAP).
• Paid Time Off; Sick and Vacation.
• Paid Holidays.

Company Culture & Values

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Equal Opportunity Employer

Goodwill of Central and Northern Arizona is an equal opportunity employer.

Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.

Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.