E-Commerce Fulfillment & Customer Service Specialist

North40 Outfitters; Great Falls (MT); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Paid holidays

401(k)

Health Savings Account

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Job summary

North 40 Outfitters in Great Falls, MT is seeking a full-time E-Commerce Associate to join our team. You will play a key role in the customer experience by fulfilling online orders and providing outstanding service.

The position requires working scheduled shifts Mon-Sat 7am-7pm and Sunday 9am-5pm, with potential weekends and holidays based on business needs. Prior retail and computer systems familiarity are a plus.

Qualifications

• Willingness to share credit and work with others in a team environment
• Ability to take initiative and learn new things
• Dependable with strong work ethic
• Able to work independently or in a group
• Commitment to providing exceptional customer service
• Strong communication skills and regular engagement with customers
• Ability to multitask and prioritize in a fast-paced setting
• Comfortable with various computer systems
• Knowledge of sales floor and departments
• Ability to accurately pack, organize and label products
• Strong problem-solving abilities
• Able to operate forklift (18+ for certification)
• Educate customers on brands North 40 sells
• Ability to lift 0–55 lbs as needed

Job description

North 40 Outfitters in Great Falls, MT is seeking a full-time E-Commerce Associate to join our team. You will play a key role in the customer experience by fulfilling online orders and providing outstanding service.

The position requires working scheduled shifts Mon-Sat 7am-7pm and Sunday 9am-5pm, with potential weekends and holidays based on business needs. Prior retail and computer systems familiarity are a plus.