eCommerce Associate (full-time)

Goodwill Industries of Central Illinois, Inc.; Pekin (IL); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Comprehensive health plan

Paid time off (PTO)

Tuition reimbursement

Employee discount

Mental health services

Free nurse health coaching services

Job summary

A nonprofit organization in Pekin, Illinois, seeks an eCommerce Associate. The role involves diverse responsibilities such as scanning inventory, fulfilling customer orders, and ensuring product accuracy. Strong communication skills and attention to detail are essential, while no formal degree is required. Candidates should be organized, capable of lifting 50 pounds, and willing to learn in a supportive environment. Opportunities for continuous learning and professional development are available, along with comprehensive health benefits and retirement options.

Qualifications

• Demonstrate strong attention to detail and quality in task completion.
• Articulate effectively through oral, written, and non-verbal communication.
• Technical skills in G Suite and MS Office required.
• Ability to maintain customer satisfaction and provide excellent service.
• Demonstrates professionalism and a strong work ethic.

Responsibilities

• Assist in reaching operational goals and assist management.
• Scan and stock items accurately into inventory.
• Pick and fulfill customer orders using handheld scanners.
• Inspect product conditions and ensure accuracy.
• Lifting and moving items up to 50 pounds regularly.

Skills

Attention to Detail

Communication Skills

Technical Knowledge

Customer Focus

Strong Work Ethic

Tools

G Suite

MS Office

Handheld Scanners

Job description

ShopGoodwill.com is the first e-commerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics, and more. Goodwill provides an engaging online shopping experience on this site and other online destinations to further Goodwill’s mission of helping people who are facing barriers in finding jobs.The eCommerce Associate assists the management team in reaching the operational goals of the site by functioning in various capacities within the eCommerce location. The titles of the various jobs the eCommerce Associate may be called upon to learn and work include: Picker/Shelver, Packer and Shipping Clerk, eBook Scanner, eBook Picker/Shelver, eBook Shipper, or Customer Service Associate. The environment is production- and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. All positions have hourly quotas to reach. * Accurately scans and stocks items into inventory.* Picks and fulfills customer orders and ensures accuracy by cross-referencing products with hand held scanners.* Inspects each product’s condition and confirm with the description provided.**Degree and Credential Requirements** - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.**Attention to Detail** **-** Attends to details and pursues quality in accomplishing tasks, including safety awareness.**Technical Knowledge** - Has solid knowledge of G Suite, MS Office, and internet navigation.**Communication Skills** - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.**Continuous Learning** - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills.**Strong Work Ethic** - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision.****Preferred Competencies -** to be considered for specific roles****Customer Focus** - Has the ability to see, comprehend and relate with customers; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.****Other Requirements:**** Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.* Required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl to manage repetitive movement.* Regularly lift and/or move up to 50 pounds.* Can manage prolonged periods of sitting and working on a computer or handheld scanner. Some exposure to moderate noise and temperature variations and working with constant overhead fluorescent lighting.* Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.* Minimum of 18 years of age* Continuing education and leadership development as well as tuition reimbursement* Comprehensive health plan, dental and vision insurance* Paid time off (PTO) and paid holidays* Company provided life insurance* Nationally recognized preventive health and wellness program* Section 125 pretax health spending account, dependent care spending account and premiums* Retirement options with partial company match %* Employee discount (Goodwill retail and additional external services)* Mental health services with up to 15 free counseling sessions for you and any family members* Free nurse health coaching services on siteGoodwill of Central Illinois was founded in 1934 and is recognized as a 501(c)(3) non-profit organization by the Internal Revenue Service.We serve 21 counties within Central Illinois and operate retail stores in Peoria, East Peoria, Pekin, Peru, Washington, Canton, Galesburg, Kewanee, Macomb and Morris. We also operate attended donation centers in Peoria, Bartonville, Chillicohe, Morton, Minooka, and Ottawa.Additionally, we offer Employment Services Center in Peoria, Galesburg and Pekin and a veterans’ home in Peoria. Goodwill Industries of Central Illinois employs more than 400 people.All the proceeds from Goodwill stores goes toward fulfilling our mission of “helping communities prosper by transforming donations into life and job skills training and employment services.”We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please click .If you need a reasonable accommodation for any part of the application process, please email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.To check the status of your application, login to your account and you will see your status by job or email the Applications team at [e-mail]