E-Commerce Account Manager

Sunny Health & Fitness; California (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401k Dollar for Dollar matching

Sick Paid Leave

Paid Holidays

Accrued Vacation

Employee discounts for fitness equipment

Job summary

A leading health and fitness company located in California seeks an experienced E-Commerce Account Manager to drive the growth and optimization of their digital sales channels. The role involves managing product listings on platforms like Shopify and Amazon, ensuring optimal performance metrics, and enhancing customer experience. Candidates should have a Bachelor’s degree and 2-4 years of relevant e-commerce experience. This is a full-time, on-site position with attractive benefits.

Qualifications

• 2–4 years of experience in e-commerce account management.
• Strong analytical skills for tracking performance metrics.
• Experience with Shopify and Amazon platforms is essential.

Responsibilities

• Manage and optimize e-commerce platforms including Shopify and Amazon.
• Ensure accurate product listings and monitor performance metrics.
• Collaborate with marketing and operations teams to align goals.

Skills

E-commerce account management

Digital merchandising

SEO best practices

Analytical skills

Attention to detail

Education

Bachelor’s degree in Marketing or related field

Tools

Shopify

Amazon Seller Central

Google Analytics

Excel

Job description

Please be advised the job position is located in the City of Industry, CA. This position is full-time and ON-SITE.

The E-Commerce Account Manager will be responsible for driving the growth, optimization, and performance of Sunny Health & Fitness’s digital sales channels. This includes managing product listings, promotions, performance metrics, and day-to-day operations across our Shopify DTC website and third-party e-commerce marketplaces such as Amazon and Walmart.com. You will play a key role in improving conversion, profitability, and customer experience.

Key Responsibilities

• Own the daily management and optimization of e-commerce platforms including Shopify, Amazon, Walmart.com, and other digital marketplaces.
• Ensure accurate, compelling, and SEO-optimized product listings (titles, descriptions, images, A+ content, and more).
• Manage product launches, pricing updates, and promotional calendars across platforms.
• Analyze and track key performance metrics (traffic, conversion rate, sales, margins, return rate, etc.) to identify growth opportunities.
• Regularly audit site and marketplace listings for accuracy, visibility, and best practices.
• Monitor and improve customer ratings, reviews, and overall experience.
• Partner with operations and logistics teams to ensure product availability and minimize out-of-stocks or fulfillment delays.
• Forecast demand and monitor stock levels to support sales goals and prevent over- or under-stocking.
• Collaborate with internal marketing and paid media teams to plan and execute promotions, ad campaigns, and email strategies aligned with channel goals.
• Optimize product visibility through strategic use of platform tools (e.g., Amazon ads, Shopify apps, coupons, deals).
• Maintain platform compliance and resolve any account health, policy, or listing issues proactively.
• Stay current on platform updates, algorithm changes, and emerging tools or trends.
• Work closely with creative, marketing, product, and customer service teams to align messaging, resolve issues, and improve the end-to-end digital shopping experience.

Qualifications

• Bachelor’s degree in Marketing, Business, E-Commerce, or related field
• 2–4 years of experience in e-commerce account management, digital merchandising, or online marketplace operations
• Hands-on experience with Shopify, Amazon Seller/Vendor Central, and other major e-commerce platforms
• Strong analytical skills and experience working with data platforms (Google Analytics, Excel, Looker, or similar)
• Knowledge of SEO best practices and digital conversion optimization
• Highly detail-oriented with a strong sense of ownership and urgency
• Experience in fitness, consumer goods, or DTC e-commerce a plus

Benefits

• Medical, Dental, Vision Insurance: Company covers 80% for employees only.
• Life Insurance: Fully covered by the company
• 401k Dollar for Dollar matching up to 3%, eligible to enroll after one full year with the company. 100% fully vested
• Sick Paid Leave
• 7 Paid Holidays (Eligible after probation period)
• Accrued Vacation
• Company provides discounts for fitness equipment for our employees