E-Billing Specialist

Fox Rothschild; Wilmington (DE); On-site; USD 52,000 - 70,000; Full time

Job summary

Fox Rothschild LLP seeks an Electronic Billing (E-Billing) Specialist in the Finance Department to manage client bills, respond to inquiries, and assist in monitoring related tasks. You will submit invoices through the e-billing system, review new matters, track timekeeper submissions, resolve rejections, and provide updates to the Billing team while upholding firm and client guidelines.

Experience with BillBlast and 3E/Elite is preferred, with strong communication and attention to detail

Qualifications

• Bachelor’s degree preferred in Accounting or related field.
• Minimum three years’ e-billing experience in a law firm or professional services.
• Experience using BillBlast and e-billing vendor websites.
• Strong customer service skills and reliability.
• Ability to multitask in a fast-paced environment with accuracy.

Responsibilities

• Submit invoices through the e-billing system and document progress.
• Review newly opened matters for e-billing availability.
• Monitor e-billing daily for invoices and rejections; approve submissions.
• Resolve e-billing rejections and answer billing inquiries.
• Provide updates on invoice status to the Billing Manager.
• Ensure correct client setup, rates, and billing requirements in the system.
• Submit rate requests to vendor sites when required.
• Collaborate with attorneys, Client Service Specialists, and clients.
• Assist with accrual submissions monthly/quarterly as needed.
• Respect firm and client billing guidelines and policies.

Skills

e-billing systems

BillBlast

3E/Elite

Microsoft Excel

Attention to detail

Communication skills

Education

Bachelor’s degree in Accounting or related field

High school diploma or equivalent

Tools

BillBlast

3E/Elite

e-billing portals

Job description

As a member of the Finance Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answering billing inquiries and assisting in the monitoring and follow-up of related billing functions.

Essential Functions

• Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker.
• Review newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
• Monitor e-billing daily for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval.
• Ensure successful submissions of ebilled clients and assist with the resolution of any rejections.
• Assist attorneys, Client Service Specialists, and clients with day to day e-billing questions and concerns.
• Verify that client setup, rates, and billing requirements are correct in the eBilling system.
• As required, submit rate requests to related vendor sites.
• Provide updates regarding invoice status to Client Billing Manager.
• Ensure that all tasks are done in accordance with Firm and client billing guidelines and policies.
• Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
• Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal.
• Responsible for the submission of monthly/quarterly accruals as required.
• Provide updates regarding invoice status to Billing Supervisor/Director of Billing.

Additional Functions

• Other accounting duties and special projects, as assigned.

Education

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES)

• Bachelor’s degree in Accounting, Financial Analysis, Management or related field, preferred. High school diploma or equivalent required.

Experience

• Minimum or three years’ e-billing experience in a law firm (preferred) or other professional services organization required.

Knowledge, Skills, & Abilities

• Ability to utilize various vendor websites and BillBlast system for electronic billing.
• Previous experience with 3E or Elite accounting system strongly preferred.
• Excellent customer service skills.
• Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multitask with a high volume of work and work well independently as well as in a team environment.
• Ability to prioritize and take initiative to assist as needed.
• Strong oral and written communication skills and accuracy are a must.
• Must be proactive, work well under pressure and excel in a fast-paced environment.
• Professional and courteous communication with clients, attorneys, paralegals and staff is a must.
• Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

Work Environment & Physical Demands

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Requirements

Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Fox Rothschild LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity or gender expression, breastfeeding, lactation, disability, or veteran status, or any other characteristic protected in accordance with applicable federal, state, and local jurisdictions. Applicants who need any assistance applying for a position are encouraged to contact the Human Resources Department, [e-mail].