Dynatrace Subject Matter Expert

Eliassen Group; Salt Lake City (UT); Remote; USD 110,000 - 123,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Life insurance

Job summary

The Eliassen Group is seeking a Dynatrace Subject Matter Expert to lead design, implementation, and optimization of enterprise observability solutions across hybrid environments.

You will partner with infrastructure, cloud, database, SRE, and operations teams, administer Dynatrace components, design dashboards, and mentor engineers while supporting production systems as a remote contractor.

Qualifications

• 5+ years in IT Infrastructure, Monitoring, SRE, Operations Engineering, or Observability Engineering.
• 3+ years of hands-on Dynatrace administration and implementation.
• Experience in enterprise-scale environments with thousands of monitored hosts and services.
• Successful delivery of observability solutions in highly available production environments.
• Expertise with Dynatrace capabilities: OneAgent, ActiveGateway, Davis AI, Smartscape, Synthetic Monitoring, RUM, Metrics & Events API, Log Management, Distributed Tracing, Service Flow Analysis.
• Strong knowledge of Linux and Windows administration, public cloud (AWS, Azure, GCP), virtualization, networks, and containers.
• Database performance monitoring and troubleshooting for Oracle, SQL Server, PostgreSQL, and MySQL, including execution plan analysis and query optimization.

Responsibilities

• Lead Dynatrace SME for enterprise observability initiatives.
• Design, implement, configure, and optimize Dynatrace monitoring.
• Administer Dynatrace tenants, OneAgent, ActiveGates, upgrades.
• Define dashboards, alerts, and capacity planning reports.
• Support database monitoring for Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, DB2 where applicable.
• Mentor engineers and support teams.
• Integrate Dynatrace with ServiceNow, Splunk, PagerDuty, Jira, Azure DevOps.
• Automate with PowerShell, Python, Bash; support Terraform-based IaC.
• Participate in production support and major incident management; lead RCA.

Skills

Dynatrace administration

Observability

Infrastructure monitoring

AWS

Azure

GCP

PowerShell

Python

Bash

SQL performance tuning

RCA & incident management

Tools

OneAgent

ActiveGate

Davis AI

Synthetic Monitoring

ServiceNow

Splunk

PagerDuty

Jira

Azure DevOps

Terraform

Job description

Dynatrace Subject Matter Expert

Anywhere

Type: Contract

Category: DevOps

Industry: Financial Services

Workplace Type: Remote

Standard Hours: Open

Description

Remote

Our client seeks a Dynatrace Subject Matter Expert to lead the design, implementation, optimization, and support of enterprise observability solutions with emphasis on infrastructure and database monitoring across hybrid environments. The role partners with infrastructure, cloud, database, application, SRE, and operations teams to enhance reliability, performance, and visibility. The ideal candidate demonstrates deep Dynatrace administration expertise, strong infrastructure observability practices, and database monitoring strategies across cloud and on-premises platforms.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $80.00 to $89.00/hr. w2

Responsibilities

• Serve as the primary Dynatrace SME supporting enterprise observability initiatives.

• Design, implement, configure, and optimize Dynatrace monitoring solutions.

• Administer Dynatrace tenants, OneAgent deployments, ActiveGates, integrations, and upgrades.

• Establish monitoring standards, governance, naming conventions, alerting strategies, and dashboards.

• Promote observability best practices across infrastructure, cloud, databases, and middleware.

• Monitor and analyze performance of Windows, Linux/Unix, VMware, Kubernetes/OpenShift, public cloud services, storage, network, and load balancing.

• Configure dashboards, alerts, anomaly detection, and capacity planning reports.

• Design and support database monitoring for Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, and DB2 where applicable.

• Analyze query performance, resource utilization, locking, deadlocks, and transactions.

• Develop database observability dashboards and KPI reporting with DBAs.

• Build intelligent alerting to reduce noise and improve incident response.

• Develop custom metrics, extensions, synthetic monitoring, SLIs, SLOs, and availability monitoring.

• Implement event correlation and root cause analysis workflows.

• Integrate Dynatrace with ServiceNow, Splunk, PagerDuty, Jira, Azure DevOps, and CI/CD pipelines.

• Automate with PowerShell, Python, Bash, and support Terraform-based IaC.

• Participate in production support and major incident management, lead RCA, and create runbooks.

• Mentor engineers and support teams.

Experience Requirements

• 5+ years in IT Infrastructure, Monitoring, SRE, Operations Engineering, or Observability Engineering.

• 3+ years of hands-on Dynatrace administration and implementation.

• Experience in enterprise-scale environments with thousands of monitored hosts and services.

• Successful delivery of observability solutions in highly available production environments.

• Expertise with Dynatrace capabilities: OneAgent, ActiveGateway, Davis AI, Smartscape, Synthetic Monitoring, RUM, Metrics & Events API, Log Management, Distributed Tracing, Service Flow Analysis.

• Strong knowledge of Linux and Windows administration, public cloud (AWS, Azure, GCP), virtualization, networks, and containers.

• Database performance monitoring and troubleshooting for Oracle, SQL Server, PostgreSQL, and MySQL, including execution plan analysis and query optimization.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact [e-mail].

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affi... Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.