Dynatrace Engineer

TechDigital Group; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

A leading tech solutions provider in Charlotte is seeking a specialist in Dynatrace solutions. The candidate will be responsible for implementing and executing Dynatrace solutions in complex environments, documenting issues, and demonstrating performance management tools to clients. Key qualifications include hands-on experience with Dynatrace, strong analytical skills, and familiarity with performance monitoring tools. The company offers an environment focused on best practices and customer-centric solutions.

Qualifications

• Hands-on experience with Dynatrace is a must.
• Strong application performance analysis skills.
• Experience on configuration and customization of Dynatrace solutions.

Responsibilities

• End-to-end execution and implementation of Dynatrace solutions on customer environments.
• Document resolved issues effectively for knowledge management.
• Present and demonstrate Application Performance Management to clients.

Skills

Dynatrace

Root cause analysis

Application performance analysis

Configuration and customization of Dynatrace solutions

Alert configuration

Tools

ServiceNow

Docker

Kubernetes

Ansible

Jenkins

Job description

Job description

Expert in creating solutions using Dynatrace and deploy them to production extracting best value for the customer.

Key Responsibilities

• End-to-end execution and implementation of Dynatrace solutions on complex customer environments - On-Prem/Cloud/Hybrid Cloud.
• Should document resolved issues in an effective manner for knowledge management, cross-train peers with tool usage and assist in creation of best‑practices, work independently on multiple assignments, proactively prioritising focus and effort.
• Present and demonstrate Application Performance Management to the prospective clients.
• Expert in solving request and creating request in ServiceNow.
• Should understand the challenges of customers, co‑ordinate with vendor for a customised solution if needed.
• Bring in best practices of the product to leverage the capabilities to the best.

Key Skills

• Hands‑on Experience on Dynatrace is a must.
• Root cause analysis and dashboard creation.
• Strong application performance analysis skills.
• Experience of deploying Dynatrace tools for different technologies and platforms.
• Experience on Configuration and customization Dynatrace solution that include integration with other tools.
• Very good understanding of tool capabilities for a given customer environment.
• Familiarity with other application performance monitoring tools is needed. Extensive experience with Synthetic monitoring and integration of third‑party tools with Dynatrace.
• Experience admin level tasks - Alert configuration, maintenance window, anomaly detection and changing threshold, custom event creation, request attribute, OneAgent upgrade/install.
• Knowledge of ITIL concepts and principles.

Good to have skills

• Dynatrace API integration with other tools, Docker, Kubernetes, DevOps tools like Ansible, Jenkins.
• Proficient in giving product trainings, demonstrating Dynatrace capabilities and new features to existing or prospective customers.