Dynamics 365 CRM Administrator — Onsite, Dashboards & Integrations

Equipment One Company; Irving (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Equipment One Company in Irving, Texas, is seeking a CRM Administrator specializing in Microsoft Dynamics 365. The role involves system administration, user support, and management of integrations across Sales, Marketing, Service, and Parts. Ideal candidates should have strong experience with Dynamics 365, robust IT skills, and enjoy taking ownership of the platform. The position requires a Bachelor's degree in IT or related fields and 3–6 years of CRM administration experience. The work is onsite, contributing directly to various business operations.

Qualifications

• Strong hands-on experience administering Microsoft Dynamics 365 CRM.
• 3–6 years of experience administering Microsoft Dynamics 365 CRM required.

Responsibilities

• Administers and maintains Microsoft Dynamics 365 CRM across all supported business functions.
• Manages CRM users, security roles, permissions, environments, and system settings.
• Configures entities, fields, forms, views, dashboards, workflows, and business rules.
• Provides day-to-day support for CRM users, troubleshooting issues and resolving requests.
• Builds and maintains dashboards and reports to support leadership visibility.
• Maintains CRM integrations with enterprise systems and Dynamics Customer Insights.
• Serves as a liaison between business stakeholders, IT, and external vendors.
• Configures workflows and automation within Dynamics 365.

Skills

Microsoft Dynamics 365 CRM administration

IT skills

System administration

Integrations

Data management

Education

Bachelor’s degree in Information Technology or related field

Equivalent work experience

Job description

Equipment One Company in Irving, Texas, is seeking a CRM Administrator specializing in Microsoft Dynamics 365. The role involves system administration, user support, and management of integrations across Sales, Marketing, Service, and Parts. Ideal candidates should have strong experience with Dynamics 365, robust IT skills, and enjoy taking ownership of the platform. The position requires a Bachelor's degree in IT or related fields and 3–6 years of CRM administration experience. The work is onsite, contributing directly to various business operations.