Dynamics 365 Copilot AI Tech Lead

Stefanini North America and APAC; Dearborn (MI); On-site; USD 150,000 - 210,000; Full time

Job summary

Stefanini North America and APAC seeks a Microsoft Dynamics 365 Tech Lead to steer architecture and delivery of complex enterprise solutions across Dynamics 365, Power Platform, Copilot, and AI ecosystems. You will guide engineers, define standards, and collaborate with stakeholders to achieve measurable business outcomes.

The role emphasizes secure, scalable, and maintainable designs, with strong focus on AI integration, governance, and performance across cloud services and on-premise

Qualifications

• Lead technical discovery and solution design for Dynamics 365, Power Platform, Copilot, and Azure-based initiatives; convert functional and nonfunctional requirements into architecture, delivery plans, and implementation guidance.
• Set technical direction and engineering standards for the team, including design patterns, code quality, security, performance, reuse, testing, documentation, and supportability.
• Lead development and deployment of custom Copilots and AI agents using Microsoft Copilot Studio and, where appropriate, Azure OpenAI and Azure AI services; apply prompt engineering, retrieval-augmented generation (RAG), grounding, and evaluation practices.
• Design and deliver integrations between Dynamics 365, Power Platform, Azure services, enterprise applications, APIs, and knowledge repositories.
• Guide configuration and customization of Dynamics 365, including forms, views, dashboards, business process flows, navigation, web resources, ribbon customizations, and application solutions.
• Oversee delivery of model-driven and canvas Power Apps, Power Automate workflows, Azure Logic Apps, Azure Functions, and CRM portal or related portal solutions.
• Ensure solutions follow enterprise security, privacy, data governance, accessibility, and responsible AI practices; identify and manage technical risks and dependencies.
• Lead technical design reviews, code reviews, estimates, testing strategy, release readiness, incident/problem resolution, and production support for critical solutions.
• Guide source control, branching, build and release automation, CI/CD, and application lifecycle management using Git/GitHub and Azure DevOps or equivalent tooling.
• Mentor developers and technical team members, promote knowledge sharing, and coordinate effectively with architects, PDO teams, QA, product owners, vendors, and business stakeholders.
• Assess platform updates and emerging Microsoft AI capabilities; recommend improvements that enhance business value, reliability, user experience, and operational efficiency.

Responsibilities

• Lead technical discovery and solution design for Dynamics 365, Power Platform, Copilot, and Azure-based initiatives; convert functional and nonfunctional requirements into architecture, delivery plans, and implementation guidance.
• Set technical direction and engineering standards for the team, including design patterns, code quality, security, performance, reuse, testing, documentation, and supportability.
• Lead development and deployment of custom Copilots and AI agents using Microsoft Copilot Studio and, where appropriate, Azure OpenAI and Azure AI services; apply prompt engineering, retrieval-augmented generation (RAG), grounding, and evaluation practices.
• Design and deliver integrations between Dynamics 365, Power Platform, Azure services, enterprise applications, APIs, and knowledge repositories.
• Guide configuration and customization of Dynamics 365, including forms, views, dashboards, business process flows, navigation, web resources, ribbon customizations, and application solutions.
• Oversee delivery of model-driven and canvas Power Apps, Power Automate workflows, Azure Logic Apps, Azure Functions, and CRM portal or related portal solutions.
• Ensure solutions follow enterprise security, privacy, data governance, accessibility, and responsible AI practices; identify and manage technical risks and dependencies.
• Lead technical design reviews, code reviews, estimates, testing strategy, release readiness, incident/problem resolution, and production support for critical solutions.
• Guide source control, branching, build and release automation, CI/CD, and application lifecycle management using Git/GitHub and Azure DevOps or equivalent tooling.
• Mentor developers and technical team members, promote knowledge sharing, and coordinate effectively with architects, PDO teams, QA, product owners, vendors, and business stakeholders.
• Assess platform updates and emerging Microsoft AI capabilities; recommend improvements that enhance business value, reliability, user experience, and operational efficiency.

Job description

Stefanini North America and APAC seeks a Microsoft Dynamics 365 Tech Lead to steer architecture and delivery of complex enterprise solutions across Dynamics 365, Power Platform, Copilot, and AI ecosystems. You will guide engineers, define standards, and collaborate with stakeholders to achieve measurable business outcomes.

The role emphasizes secure, scalable, and maintainable designs, with strong focus on AI integration, governance, and performance across cloud services and on-premise