Dynamic Warehouse & Customer Service Associate

Floor & Decor Holdings Inc.; Langhorne (Bucks County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Insurance plans

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking a warehouse associate to join our team in a busy retail environment. You will compile orders, restock merchandise, and assist customers on the sales floor or at their vehicle, while operating a forklift.

Ideal candidates are friendly, organized, and hard-working, with experience in warehousing and customer service. The role includes safety-focused duties, strong teamwork, and opportunities to advance within the company.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Demonstrate and understand compliance of the company’s safety processes.
• Work in a fast pace environment with accuracy.
• Provide above and beyond customer service and exceed customer expectations.
• Act and work in a manner consistent with the company’s core values.
• Restock our show floor with product.
• Organize merchandise to company standards to ensure customers may shop with ease.
• Load out customers with the correct product.
• Help customers find products as needed and answer customer questions.
• Be available to assist in other areas of the store as needed.
• Keep work area clean and safe.

Skills

Friendly and enthusiastic

Entrepreneurial

Team player

Customer service oriented

Honest and accountable

Good communication

Forklift

Tools

Forklift

Job description

Floor & Decor Holdings Inc. is seeking a warehouse associate to join our team in a busy retail environment. You will compile orders, restock merchandise, and assist customers on the sales floor or at their vehicle, while operating a forklift.

Ideal candidates are friendly, organized, and hard-working, with experience in warehousing and customer service. The role includes safety-focused duties, strong teamwork, and opportunities to advance within the company.