Dynamic Universal Banker & Relationship Specialist

Vallant Bank; Dublin (GA); On-site; USD 38,000 - 54,000; Full time

Job summary

The Universal Banker is responsible for delivering exceptional customer service and accurately completing teller and personal banking transactions at Vallant Bank in Dublin, GA. The role requires strong knowledge of bank products and the ability to identify solutions that meet customer goals.

You will grow deposits and build long-term relationships, while maintaining a positive service mindset and adhering to bank standards and policies. Prior banking or sales experience is preferred.

Qualifications

• Must have comprehensive knowledge of the bank's products and services.
• Willingness to serve customers.
• Ability to function in a network environment and use Microsoft Office and SharePoint.
• Solid math and accounting basics (debits, credits, reconciliations).
• Professional image per employee handbook.
• General understanding of the Federal Reserve Banking System.
• Ability to collect, research, and analyze information.
• Self-starter, creative, flexible, eager, nurturing, open to change and good judgment.
• Leader by example, attentive to detail, team player, responsive to supervision.

Responsibilities

• demonstrating exceptional customer interaction while efficiently and accurately completing customer transactions in both the Teller and Personal Banker job responsibilities
• demonstrating an accurate knowledge of the bank's products and services
• ensuring superior quality service in completing all customer transactions
• matching the financial needs that achieve those customer goals with product and service solutions
• growing the deposits of the bank by creating exceptional customer experience while providing and filling customer needs as they occur in the branch environment
• building long-term customer relationships with a focused group of customers by being knowledgeable of the customer base, and proactively uncovering individual customer financial goals
• maintaining a positive service mentality
• having the capacity to successfully satisfy the customer while considering the resources and needs of the organization

Skills

Bank products knowledge

Customer service

Microsoft Office

SharePoint

Banking math & accounting

Professional image

Leadership by example

Team player

Analytical mindset

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

SharePoint

Job description

The Universal Banker is responsible for delivering exceptional customer service and accurately completing teller and personal banking transactions at Vallant Bank in Dublin, GA. The role requires strong knowledge of bank products and the ability to identify solutions that meet customer goals.

You will grow deposits and build long-term relationships, while maintaining a positive service mindset and adhering to bank standards and policies. Prior banking or sales experience is preferred.