Dynamic Server & Guest Experience Host

Run Hargett; Montville (CT); On-site; USD 34,000 - 54,000; Full time

Job summary

Hash House A Go Go at Mohegan Sun Casino in Uncasville, CT is seeking friendly servers to host the dining experience. You’ll read the room, set the tone, and help turn meals into memorable moments for guests.

The role emphasizes guest connection, efficient service, and teamwork in a fast-paced restaurant environment. Previous server or bar experience is preferred; training is provided.

Qualifications

• Strong communication skills and a natural ability to connect with all types of guests.
• Experience in a fast-paced restaurant or bar environment preferred.
• Basic knowledge of service procedures, food, and beverage operations.

Responsibilities

• Welcome guests with confidence, energy, and a genuine connection.
• Own your section or bar like it’s your stage during high-volume service.
• Guide guests through the menu, specials, and signature items with enthusiasm.
• Make thoughtful recommendations that elevate the experience.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks efficiently while maintaining presentation standards.
• Keep a close pulse on your guests and respond quickly to needs.
• Handle guest concerns with professionalism and a solutions-first mindset.
• Maintain clean, organized service areas and complete all side work.
• Process payments accurately and efficiently.
• Jump in to support teammates and back up the bar as needed.
• Create a memorable send-off that leaves guests wanting their next visit.

Skills

Communication skills

Guest interaction

Restaurant experience

Job description

Hash House A Go Go at Mohegan Sun Casino in Uncasville, CT is seeking friendly servers to host the dining experience. You’ll read the room, set the tone, and help turn meals into memorable moments for guests.

The role emphasizes guest connection, efficient service, and teamwork in a fast-paced restaurant environment. Previous server or bar experience is preferred; training is provided.