Dynamic Server: Flexible Hours, Fast Pace, Growth

The Cheesecake Factory; Franklin (TN); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision, and Prescrip.

Faster Pay

50% off shift meals

25% dining discount

Job summary

The Cheesecake Factory is hiring servers to deliver welcoming, attentive service in a fast-paced setting. You will guide guests through the menu, take accurate orders, and ensure timely service with strong wine and beer knowledge. Opportunities for growth and employee perks are included.

Join a team recognized for hospitality, with benefits, paid time off, and a focus on training and advancement. Must be 18+ and able to lift up to 35 pounds.

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Strong communication and interpersonal skills; team player.
• Ability to multitask and stay organized in a fast-paced setting.
• Experience with payment processing and basic math skills.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Actively listen during guest interactions to anticipate needs.
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients.
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge.
• Coordinate with the kitchen to ensure order accuracy and timely service.
• Deliver food and drinks with speed and a sense of urgency.
• Fill and refill beverages, clear tables, and manage multiple tables.
• Process payments accurately, including cash handling and credit/debit transactions.
• Follow instructions, procedures, and alcohol service guidelines.
• Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization.
• Work well under pressure with a positive, patient attitude.

Skills

Customer service

Communication

Multitasking

POS system

Cash handling

Job description

The Cheesecake Factory is hiring servers to deliver welcoming, attentive service in a fast-paced setting. You will guide guests through the menu, take accurate orders, and ensure timely service with strong wine and beer knowledge. Opportunities for growth and employee perks are included.

Join a team recognized for hospitality, with benefits, paid time off, and a focus on training and advancement. Must be 18+ and able to lift up to 35 pounds.