Dynamic Retail Sales Lead - Sneakers & Customer Experience

JD Sports North America; Escondido (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Flexible schedule

Employee discount

Career growth

Fun work environment

Job summary

Shoe Palace is seeking a Retail Sales Lead to drive engaging conversations, motivate the team, and maximize store performance. You will lead by example, deliver top-notch service, and help elevate the customer experience in a fast-paced fashion environment.

Responsibilities include coaching sales staff, resolving customer issues, keeping the floor organized, and fostering a fun, inclusive vibe that reflects sneaker culture and the Shoe Palace brand.

Qualifications

• 2+ years of sales or leadership experience.
• Excellent communication and customer service skills.
• Able to motivate a team and drive results.
• Weekend availability required.
• Interest in fashion/shoes is a plus.

Responsibilities

• Drive sales to maximize profits and lead the team.
• Provide feedback to sales staff and resolve customer issues.
• Maintain a clean, organized store and floor presence.
• Foster a positive, inclusive vibe reflecting sneaker culture.

Skills

Sales leadership

Customer service

Team motivation

Communication

Adaptability

Job description

Shoe Palace is seeking a Retail Sales Lead to drive engaging conversations, motivate the team, and maximize store performance. You will lead by example, deliver top-notch service, and help elevate the customer experience in a fast-paced fashion environment.

Responsibilities include coaching sales staff, resolving customer issues, keeping the floor organized, and fostering a fun, inclusive vibe that reflects sneaker culture and the Shoe Palace brand.