Dynamic Retail Sales Associate — High-Energy, Customer-Focused

Five Below Inc; Topeka (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

Five Below is seeking part-time Sales Associates to be at the heart of in-store action in Topeka, KS. You will greet customers, answer questions, and drive sales while keeping merchandise organized and the floor stocked.

Excellent communication and a positive attitude are essential for creating a seamless checkout experience. Responsibilities include promoting events, handling returns via exchanges when possible, and coordinating with management on restocking and customer feedback.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Cash handling

Communication

Flexible schedule

Merchandise presentation

Tools

Cash registers

Hand-held devices

Job description

Five Below is seeking part-time Sales Associates to be at the heart of in-store action in Topeka, KS. You will greet customers, answer questions, and drive sales while keeping merchandise organized and the floor stocked.

Excellent communication and a positive attitude are essential for creating a seamless checkout experience. Responsibilities include promoting events, handling returns via exchanges when possible, and coordinating with management on restocking and customer feedback.