Dynamic Pizza Shift Supervisor

Domino's Pizza; Arlington (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Domino's Pizza in Arlington, VA seeks a team member to assist in daily operations, ensuring fast, friendly service and accurate order handling. You will greet customers, take orders, process payments, and support both FOH and BOH functions in a high-volume setting.

The role emphasizes maintaining quality, engaging with customers, and contributing to a positive team environment while supporting management on shift.

Qualifications

• Excellent written and verbal communication skills as needed in interactions with management and customers.
• Ability to multi-task in a dynamic, fast-paced environment.
• Ability to take orders and process payments accurately.
• Ability to lead the team on duty.

Responsibilities

• Provides leadership support to the Manager on Duty (MOD).
• Maintains high standards of customer service during high-volume, fast-paced operations.
• Greets customers in person or via phone and takes order professionally and promptly.
• Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
• Helps support shift management.
• Communicates daily job assignments on each shift.
• Oversees pre-close functions while ensuring service and food quality standards are maintained.
• Front of the House (FOH): Oversees cash management duties. Counts down registers, tracks cash and coupons for accountability. Processes daily report(s).
• Back of the House (BOH): Adheres to all waste tracking procedures and adheres to all food and labor cost best practices.
• Masters Point of Sale (POS) computer systems for automated order taking.
• Handles currency and credit transactions quickly and accurately.
• Follows procedures for safe food preparation, assembly and presentation.
• Assists management with inventory control and stock ordering.
• Builds loyal customers through friendly interactions and consistent appreciation.
• Resolves complaints promptly and professionally.

Skills

Customer service

Excellent communication

Multi-tasking

Cash handling

POS/order entry

Team leadership

Order taking

Attention to detail

Tools

POS systems

Job description

Domino's Pizza in Arlington, VA seeks a team member to assist in daily operations, ensuring fast, friendly service and accurate order handling. You will greet customers, take orders, process payments, and support both FOH and BOH functions in a high-volume setting.

The role emphasizes maintaining quality, engaging with customers, and contributing to a positive team environment while supporting management on shift.