Dynamic Office Assistant: Client Intake & Scheduling

Multnomah County; Portland (OR); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Job summary

Multnomah County is hiring an Office Assistant 2 to be the first point of contact for clients and the public. You will perform clerical and customer service duties and will be cross-trained to support multiple programs within Aging, Disability and Veterans Services.

Responsibilities include data capture, appointment coordination, document management, and maintaining orderly front desk operations across several branches in Portland and surrounding areas.

Qualifications

• Equivalency: completion of the twelfth grade or equivalent.
• 1-4 years of experience demonstrating the ability to perform the duties of the position.
• Must pass a criminal background check.

Responsibilities

• Serve as the initial point of contact, accurately capturing data and facilitating intake across multiple information systems.
• Coordinate client appointment scheduling and calendar management.
• Support front desk operations and traffic flow in a high-volume office.
• Manage telephonic communications and route inquiries to appropriate staff.
• Maintain document management, digital imaging, archival processes, and essential documentation.
• Ensure public-facing spaces and equipment are ready and presentable.

Skills

Respectful and inclusive culture

Education

High school diploma or equivalent

Job description

Multnomah County is hiring an Office Assistant 2 to be the first point of contact for clients and the public. You will perform clerical and customer service duties and will be cross-trained to support multiple programs within Aging, Disability and Veterans Services.

Responsibilities include data capture, appointment coordination, document management, and maintaining orderly front desk operations across several branches in Portland and surrounding areas.