Dynamic Front-End Cashier & Customer Service

Food Lion; Richmond (VA); On-site; USD 28,000 - 34,000; Full time

Job summary

Food Lion is seeking a friendly, customer-focused Front End Associate to deliver fast and accurate service at the register and service desk. You will greet customers, process payments, assist with bagging and cart duties, and help maintain a neat, welcoming store environment.

Training and teamwork are essential to meet Food Lion’s customer service standards. The role involves frequent interaction with customers, handling money, and following safety and store policies.

Qualifications

• Strong customer service skills and friendly, helpful attitude.
• Ability to communicate clearly with customers and teammates.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier duties and service-center tasks.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use their name when possible.
• Process transactions and handle payments per standard practice.
• Assist customers by taking orders to their car when needed.
• Maintain neat front-end area and presentation of the store.
• Report register issues or maintenance needs to supervisors.
• Complete CBT trainings and other assigned courses.
• Support store operations as required.

Skills

Customer service

Communication

Willingness to learn

Cashier skills

Education

High school diploma or equivalent

Job description

Food Lion is seeking a friendly, customer-focused Front End Associate to deliver fast and accurate service at the register and service desk. You will greet customers, process payments, assist with bagging and cart duties, and help maintain a neat, welcoming store environment.

Training and teamwork are essential to meet Food Lion’s customer service standards. The role involves frequent interaction with customers, handling money, and following safety and store policies.