Dynamic Automotive Service Advisor - Flexible Scheduling

Mills Automotive Group; Lancaster (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Benefits: Health, Dental, and Medical coverage

401(k) retirement plan

Paid time off and flexible scheduling

Career growth opportunities

Job summary

A family-owned automotive group is looking for an Automotive Service Advisor at their new Lancaster location. The role emphasizes strong customer satisfaction, maintaining vehicle information, and making timely maintenance recommendations. Candidates should possess enthusiasm and integrity, aiming for long-term career growth. Join a company that values its employees and promotes talent from within!

Qualifications

• Track record of delivering exceptional customer satisfaction.
• Previous experience as a Service Advisor or similar is preferred.
• High level of enthusiasm and commitment to excellence.

Responsibilities

• Greet customers and obtain vehicle information.
• Document vehicle symptoms as described by customers.
• Provide maintenance recommendations based on various factors.
• Prepare detailed cost estimates for labor and parts.
• Communicate repair progress to customers.
• Verify final invoices align with services performed.
• Explain completed work and associated charges.
• Work with extended warranties and insurance companies to process claims.

Skills

Customer satisfaction

Enthusiasm

Integrity

Job description

A family-owned automotive group is looking for an Automotive Service Advisor at their new Lancaster location. The role emphasizes strong customer satisfaction, maintaining vehicle information, and making timely maintenance recommendations. Candidates should possess enthusiasm and integrity, aiming for long-term career growth. Join a company that values its employees and promotes talent from within!