DWB Quality Assurance & Sanitation Supervisor (7pm-7am)

De Wafelbakkers; North Little Rock (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

De Wafelbakkers in North Little Rock, AR seeks a Supervisor Quality Assurance and Sanitation to lead off-shift sanitation and quality activities, ensuring food safety, quality, and operational standards. You will supervise the sanitation team, verify cleaning, and partner with Day Shift QA to coordinate daily quality functions.

Responsibilities include directing QA staff, maintaining HACCP/GMP compliance, training inspectors, and maintaining records.

Qualifications

• High School Diploma or GED
• 3+ years of supervisory experience in a food manufacturing or similar environment.
• Strong knowledge of GMPs, HACCP, allergen control, and food safety regulations.
• Experience with CIP/COP systems
• Proficient in Microsoft Excel and reporting tools.

Responsibilities

• Directs the sanitation and quality department staff and schedules.
• Ensures sanitation activities follow SSOPs and Master Sanitation Schedule.
• Maintains records, tests, and documentation for quality programs.
• Collaborates with production, maintenance, and warehouse to resolve issues.
• Oversees training of quality inspectors and conducts performance reviews.
• Supports supplier quality and customer complaint resolution.

Skills

Leadership

Communication

Problem solving

Attention to detail

Education

High School Diploma or GED

Bachelor’s degree in food science, biology, chemistry, or engineering

Tools

Excel

Databases

Reporting tools

Job description

Job Title: Supervisor Quality Assurance and Sanitation

Business Unit: Manufacturing Operations

Department: Quality

Location: North Little Rock, AR

Reports To: Sr. Quality Assurance Manager

Position Summary

The Sanitation and Quality Supervisor is responsible for directing all sanitation and quality activities during off-shift hours to ensure the facility consistently meets or exceeds food safety, quality, and operational standards. This position provides leadership to the sanitation team, verifies the thorough cleaning and sanitation of equipment and production areas, and works in close partnership with the Day Shift Quality Supervisor to coordinate the daily functions of the Quality Department. Together, these efforts support departmental and plant-wide goals for product quality, customer satisfaction, and operational efficiency. All duties must be performed in full compliance with federal, state, and local regulations, as well as SQF requirements and company policies maintaining the highest standards of safety, quality, service, and cost effectiveness.

Essential Job Functions

• Directs the quality department staff and assures staffing schedules are appropriate, and daily work is assigned to provide efficient support for production, shipping, and receiving.
• Responsible for verification & maintenance of Food Safety Plans (HACCP), Pre-requisite programs and Food Quality Plans as described by applicable federal regulations and Global Food Safety Initiative (GFSI) standards (SQF). Provides input on validating plans and programs.
• Provides all initial and ongoing training programs for quality inspectors to include items above as well as the general employee population as required. Performs first level of performance appraisal and corrective action for all quality inspectors as required.
• Continuously monitors and maintains records, books, files, etc.
• Assists in the implementation of the facility environmental testing program to assure compliance with all customer and regulatory requirements.
• Works closely with production, maintenance, and warehouse supervision and employees on problems for effective resolution and elimination.
• Works in conjunction with production and cross trains additional quality inspectors for adequate coverage across all shifts in the event of absences and vacations.
• Maintains the Test/Approve/Hold/Reject/Disposition of all raw materials, in-process, and finished product. Works with production and warehouse to control, maintain, and/or improve as appropriate the handling, storage, and usage of materials.
• Assists in plant trials and critical process improvements as needed. Works with QA Manager to provide for supplier deficiency improvements, problem cause identification and correction, customer complaint resolution, etc.
• Ensure all sanitation activities are completed according to SSOPs, Master Sanitation Schedule, and documented cleaning procedures.
• Perform pre-operational inspections and sign-offs, verifying equipment cleanliness and readiness for production.
• Monitor chemical usage, titration, safety practices, and proper dilution rates.
• Coordinate equipment teardown and reassembly with maintenance and production teams.
• Identify sanitation deficiencies and implement corrective actions.
• Performs all other duties, responsibilities, and special projects as assigned.

Qualifications

Education/Training

• High School Diploma or GED
• 3+ years of supervisory experience in a food manufacturing or similar environment.

Preferred

• Bachelor’s degree in food science, biology, chemistry, or engineering

Experience

• Working knowledge of sanitation procedures, chemicals, and equipment in a food plant.
• Strong understanding of GMPs, HACCP, allergen control, and food safety regulations.
• Understanding of Clean In Place (CIP) and Clean Out Place (COP) systems
• Microbial knowledge in a manufacturing environment
• Familiarity with quality systems, complaint handling software, and regulatory requirements (e.g., FDA, SQF, GFSI).
• Understanding of government regulations (FDA, USDA)
• Knowledge of root cause analysis tools (e.g., 5 Whys, Fishbone, Pareto).
• Understanding of kosher, halal, organic, and non-GMO documentation.
• Proficient in Microsoft Excel, databases, and reporting tools.

Personal Characteristics

• Ability to work independently, make sound decisions, and lead cross-functional teams.
• Excellent communication, organizational, and problem-solving skills.
• Willingness to work overnight hours and adapt to changing priorities.
• Ability to manage multiple requests and deadlines in a fast-paced environment.