DVSH - Prevention Case Manager

Shelter House, Inc; Fairfax (VA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

401K contributions with employer match

Medical, Dental & Vision Insurance

Paid holidays

Team building events

Job summary

Shelter House is seeking a Prevention Case Manager to support survivors of domestic violence, sexual violence, stalking, and trafficking who are at risk of homelessness. You will assess needs, connect clients to services, and advocate to ensure comprehensive support for housing stability and safety.

Responsibilities include crisis intervention, safety planning, housing search assistance, budgeting guidance, and coordination with partners. This role requires travel and flexible hours.

Qualifications

• Bachelor's degree or commensurate experience.
• 1+ years of human services/direct services experience.
• Strong written and oral communication skills.
• Ability to prioritize competing priorities and make sound judgments.
• Ability to complete tasks while navigating frequent interruptions.
• Ability to deliver creative, resourceful solutions to unique challenges.
• Strong organizational and time management skills.
• Valid Driver's License and reliable transportation; 10–15% local travel.
• Ability to drive a minivan.
• Flexibility to work outside normal business hours when needed.

Responsibilities

• Perform in-depth assessments of clients' needs to develop housing goals.
• Administer flexible financial assistance to support safety and stability.
• Provide mobile advocacy services in the community.
• Provide crisis intervention and safety planning; assist with protective orders and court proceedings.
• Provide housing search assistance and landlord relationships.
• Collaborate with clients on monthly budgets and financial literacy.

Skills

Communication skills

Time management

Organizational skills

Problem solving

Flexibility

Multitasking

Education

Bachelor's degree in social work/human services/related field

Tools

Microsoft Office

Job description

Title: Prevention Case Manager

Department: Domestic Violence & Supportive Housing

Reports to: Senior Prevention Case Manager

FLSA Status: Exempt

Salary: $52,000 - $56,000

About Us

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children.

Our Culture is built from our Core Values of Collaboration, Accountability, Respect, and Empowerment (C.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work‑life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full‑time employees with a generous employer contribution towards premiums.

About the Role

The Prevention Case Manager supports survivors in the community experiencing domestic and sexual violence, stalking, and/or human trafficking who are at imminent risk of homelessness. This position is responsible for providing time‑limited direct services to clients by assessing client needs, connecting clients to appropriate services, and advocating to ensure the provision of comprehensive services which support survivors in increasing safety and achieving housing stability. The Prevention Case Manager utilizes their knowledge of community resources to provide families with connection to legal services, case coordination, and other supportive services in the community as needed. Case management services are provided in a client‑centered manner driven by the victim's needs and goals and respecting client self‑determination.

Responsibilities

• Perform in‑depth assessments of clients' physical, mental health and social needs, life skills competency, employability, housing history and barriers, educational needs, financial management skills, strengths and needs, and other necessary areas, in conjunction with the client, to develop and achieve housing goals.
• Administer flexible financial assistance to support client goals related to safety and stability.
• Provide mobile advocacy services by meeting with assigned clients regularly in a safe location in the community.
• Provide crisis intervention and develop individualized safety plans as needed; assist victims of violence in filing protective orders and completing affidavits; accompany clients to court proceedings and various appointments (attorney meetings, protective order hearings, custody hearings, and housing interviews).
• Provide housing search assistance to clients by identifying housing leads, assisting clients to apply for units, and accompanying clients on housing tours.
• Establish relationships with local landlords to negotiate lease terms and advocate on behalf of clients.
• Collaborate with clients to develop monthly budgets; provide money‑management education and connections to financial literacy programs as needed.
• Document all contacts with clients in client file and VADATA as required; maintain complete client records in accordance with agency and best practice standards.
• Provide domestic violence psychoeducation to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence.
• Empower clients and their household members as they work toward their individual goals; complete ongoing reviews of client service plans.
• Work with the Senior Case Manager to ensure services are implemented in accordance with agency philosophy, best practices, and all applicable federal, state and local regulations.
• Collaborate with community providers and allied professionals to ensure the delivery of comprehensive wrap‑around services.
• Participate in staff meetings and training as directed by supervisor.
• Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees, deployed staff, and involved agencies.
• Proficiently utilize Microsoft products as a part of day‑to‑day work requirements.
• Exemplify the Shelter House core values of iCARE; Inclusivity, Collaboration, Accountability, Respect and Empowerment.
• Perform other duties deemed necessary to support the program and agency.

Requirements

• A bachelor's degree in social work/human services/related field or commensurate experience.
• 1+ years of human services or direct services experience.
• Strong written and oral communication skills.
• Ability to prioritize competing priorities and make sound judgments.
• Ability to complete tasks while navigating frequent interruptions.
• Ability to deliver creative, resourceful solutions to unique challenges.
• Strong organizational and time management skills.
• Valid Driver's License and reliable transportation; 10–15% local travel for appointments.
• Ability to drive a minivan.
• Flexibility to work outside of normal business hours when needed.

Preferred

• Experience with providing services to victims of domestic violence, mental health issues, and substance abuse.
• Foreign language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic).

Physical Requirements

• Annual TB Test is required.
• Ability to sit or stand for long periods.
• Ability to lift items weighing 10–20 pounds.

Benefits

• Medical, Dental & Vision Insurance.
• 401K contributions with a 4% employer match.
• 13 paid holidays, 2 floating holidays and the opportunity to take your birthday off.
• Two semi‑annual team building events.

Equal Employment Opportunity

Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment‑related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol‑Free Workplace Policy

Shelter House is committed to maintaining a drug‑free workplace. Employment is contingent upon compliance with our Drug‑Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug‑free workplace.