DVOP Employment Counselor

State of Utah; Ogden (UT); On-site; USD 37,000 - 45,000; Full time

Job summary

State of Utah is seeking candidates for a full-time in-office role in Ogden, UT, offering an hourly wage of $20.05 and an annual salary reflective of this pay rate. The position emphasizes veteran status, strong communication, and customer service to assist veterans with employment and training opportunities.

Core duties include outreach, resume support, mock interviews, and guiding customers through program options.

Qualifications

• Must be a Veteran with a DD214 showing character of service/discharge.
• Ability to present information clearly and effectively.
• Excellent communication and interpersonal skills.
• Ability to problem solve and identify creative solutions.
• Exceptional customer service with sensitivity, tact, and professionalism.
• Knowledge of agency programs, local labor market, and job search techniques.

Responsibilities

Skills

Veteran

Clear communication

Interpersonal skills

Problem solving

Customer service

Labor market knowledge

Job description

FT / PT Status – Full-Time Salary – $20.05 Hourly Wage Remote Work / In-Office – In-Office / On-Site Application Deadline – 10/4/2026

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

The Labor Market. Services Typically Include

• Developing job and training opportunities for Veterans.
• Providing outreach and offering assistance to disabled and other Veterans by promoting community and employer support for employment and training opportunities, including apprenticeship and on-the-job training.
• Utilizing motivational interviewing techniques to create a supportive environment.
• Developing employment plans with activities leading to achieving goals and/or work readiness, as well as monitoring and evaluating employment plans activities and progress.
• Utilizing labor market information, local resources, referrals to community partners and employers to assist customers in meeting their goals.
• Assessing needs and educating customers about DWS programs, policies, and services and providing assistance in the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care, and Unemployment Insurance).
• Visiting homes when needed to establish relationships, increase rapport, problem solve, engage or re-engage the customer.
• Assisting customers with resume creation, networking, mock interviewing, and job searching with technology.

Qualifications

Minimum or "day-one" qualifications:

• Required - Is a Veteran; a copy of your DD214, that states your character of service/discharge must be uploaded to this application to be considered.
• Has ability to present information clearly and effectively.
• Has excellent communication and interpersonal skills.
• Has the ability to problem solve and identify creative solutions to lead to successful outcomes.
• Has exceptional customer service skills and ability to assist people in a manner which shows sensitivity, tact, and professionalism, without prejudice or bias.
• Has knowledge of agency programs, community resources and services, local labor market, and job search techniques.

Preferred Or Trainable/on-the-job Qualifications

• Can use motivational interviewing skills to collect information and establish a supportive relationship.
• Can provide family focused career counseling and proactively engage and motivate customers

About The Role

Location – 480 27th St
Ogden, Utah, 84401
United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The mission of Workforce Services is to strengthen Utah's communities by supporting the economic stability and quality of our workforce. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].