Dutch Speaking Reservations Agent For Booking.com - Work Remote In Greece

Employers from Greece; United States; Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Monthly salary

13th & 14th salaries

Performance bonus

Training programs

Health insurance

Relocation package

Networking events

Career advancement

Job summary

Mercier Consultancy Group in Greece seeks a Dutch-speaking Reservations Agent for Booking.com to join our travel team. You will handle Dutch-language reservations, assist customers, and collaborate with Booking.com to ensure smooth travel experiences for international travelers.

You bring native or fluent Dutch, strong English, and a customer-service mindset. A valid EU passport is required and experience in hospitality or tourism is a plus.

Qualifications

• Native or fluent Dutch (spoken and written).
• Advanced proficiency in English.
• Valid EU passport (mandatory).
• Experience in customer service, hospitality or tourism is a plus.

Responsibilities

• Provide high-quality support to Dutch-speaking customers regarding travel reservations and inquiries.
• Manage booking modifications, cancellations and special requests with a commitment to service.
• Act as a primary contact for Booking.com to ensure a positive traveler experience.
• Resolve scheduling issues and provide travel advice to enhance satisfaction.
• Maintain detailed records in the reservation management system.
• Collaborate with international teammates to ensure top-tier service delivery.
• Identify opportunities to upsell additional tourism services.

Skills

Dutch (native/fluent)

English (advanced)

Customer service experience

Job description

at Mercier Consultancy Group

Dutch Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing, we specialize in placing professionals in high-impact roles, including exclusive Dutch-speaking jobs that offer exceptional career growth and personal development.

Job Overview

We are currently seeking a motivated professional for the Dutch Speaking Reservations Agent For Booking.com position in Greece, a unique opportunity to represent a global leader in the tourism industry. This role is perfect for a customer-oriented individual eager to embark on an international career journey while enjoying the Mediterranean lifestyle through our curated jobs in Greece.

Key Responsibilities

• Provide high-quality support to Dutch-speaking customers regarding their travel reservations and tourism inquiries.
• Manage booking modifications, cancellations, and special requests with a focus on delivering excellence in the tourism sector.
• Act as a primary point of contact for Booking.com, ensuring a seamless and positive experience for every traveler.
• Solve complex scheduling issues and provide expert travel advice to enhance customer satisfaction.
• Maintain detailed records of all interactions within the reservation management system.
• Collaborate with international team members to ensure the highest standards of service delivery.
• Identify opportunities to upsell and recommend additional tourism services to valued clients.

Requirements

• Native or fluent Dutch (spoken and written).
• Advanced proficiency in English.
• Valid EU passport (mandatory).
• Previous experience in customer service, hospitality, or the tourism industry is a distinct advantage.
• Strong communication skills and a passion for helping travelers navigate their journeys.
• Ability to work in a fast-paced environment while maintaining high levels of accuracy.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel provided).
• And Much More, including networking events and career advancement opportunities.

Life in Greece

Living and working in Greece offers an unparalleled quality of life, characterized by endless sunshine, stunning coastal scenery, and a vibrant cultural heritage. When you secure one of these Dutch-speaking jobs with us, you are not just accepting a role; you are choosing to immerse yourself in the warm, welcoming environment that Greece is world-renowned for.

Beyond the professional advancement, Greece provides a unique opportunity to enjoy world-class Mediterranean cuisine, historical landmarks, and a relaxed pace of life. Our relocation package ensures your transition to Greece is smooth and stress-free, allowing you to enjoy all that Greece has to offer from the moment you arrive.