Dutch Content Moderator, Backoffice Specialist - Sofia

Employers from Greece; United States; Remote; USD 18,000 - 28,000; Full time

Benefits offered by this job

Fully paid training

Health insurance

Relocation assistance

Career development

Job summary

Patrique Mercier Recruitment FR in Sofia is seeking a Dutch Content Moderator, Backoffice Specialist to manage user-generated content and support the moderation team on site. You will ensure content adheres to community guidelines and assist backoffice operations to improve efficiency.

The role requires fluency in Dutch and English, with prior moderation or backoffice experience being a plus. Relocation support and an international working environment are offered.

Qualifications

• Dutch and English fluency required.
• Experience in content moderation or backoffice support is a plus.
• Strong understanding of online community standards.

Responsibilities

• Moderate and assess user-generated content for compliance with guidelines.
• Provide backoffice support by organizing moderation records and documentation.
• Respond to inquiries regarding content submission and moderation processes.
• Identify and report inappropriate content and escalate urgent issues.
• Collaborate with team to develop moderation processes and guidelines.
• Monitor content trends to optimize moderation strategies.
• Engage in training to stay updated on best practices and tools.

Skills

Dutch language

English language

Content moderation

Backoffice support

Communication skills

Analytical skills

Moderation tools

Tools

Moderation tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Content Moderator, Backoffice Specialist in Sofia. In this role, you will be instrumental in managing user-generated content while providing robust support to the moderation team. You will ensure that all content adheres to community guidelines and assist with backoffice operations to enhance efficiency and effectiveness.

Key Responsibilities

• Moderate and assess user-generated content to ensure compliance with community standards and guidelines.
• Provide backoffice support by organizing and managing moderation records and documentation.
• Respond to inquiries regarding content submission and moderation processes.
• Identify and report inappropriate or harmful content, escalating urgent issues as needed.
• Collaborate with team members to develop and refine moderation processes and community guidelines.
• Monitor content trends and user behavior to optimize moderation strategies.
• Engage in continuous training to stay updated on best practices and moderation tools.

Requirements

• Fluency in Dutch and English, with excellent verbal and written communication skills.
• Prior experience in content moderation, community management, or backoffice support is a plus.
• Strong understanding of online community standards and moderation practices.
• Detail-oriented with exceptional organizational abilities.
• Ability to approach sensitive issues with professionalism and tact.
• Familiarity with social media platforms and content moderation tools is advantageous.
• Strong analytical and problem-solving skills to effectively manage content-related challenges.

Benefits

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)