Dunkin' Crew

Dunkin' | Placido/Faulkner Network; Franklin (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid vacation and sick time

Free meals and drinks while you work

Flexible hours

Job summary

Dunkin in Franklin, MA is seeking friendly, energetic crew members to greet customers, take orders, and keep the front of house clean and stocked. You will learn the menu, assist with promotions, and ensure accurate cash or card transactions while delivering a fast, positive guest experience.

This part-time role offers flexible hours, meals on shift, health insurance options, and opportunities for growth in a busy Dunkin environment.

Qualifications

• Customer-facing work experience or ability to interact with guests.
• Strong communication and listening skills.
• Ability to work collaboratively with others to meet guest needs.

Responsibilities

• Greet and welcome customers with a smile.
• Maintain up-to-date knowledge of menu and promotions.
• Accurately complete all drink, donut, and food orders according to standards.
• Process cash, credit card, gift card and Dunkin perks transactions.
• Answer questions and make recommendations as needed.
• Maintain a clean Front of House; stock and tidy dining area and restrooms.
• Follow safety and sanitation guidelines.
• Leave guests with a positive, lasting impression of their Dunkin experience.

Skills

Customer service

Communication

Teamwork

Friendly demeanor

Job description

We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.

What We Offer:

• Fun, fast paced environment
• Flexible hours - we will work with your schedule
• Teens apply with your friends and come have fun together while getting paid!
• Free meals and drinks while you work
• Tons of opportunity for growth!
• Health Insurance
• Dental Insurance
• Paid vacation and sick time
• Employee referral bonuses

What You'll Do:

• Greet and welcome customers with a smile.
• Maintain up-to-date knowledge of menu and food item descriptions, along with new items and promotions.
• Accurately complete all drink, donut, and food item orders according to Company standards and customer requests.
• Process cash, credit card, gift card and DD perks transactions.
• Answer questions from customers and make recommendations as needed.
• Maintain a clean workplace; keep Front of House cleaned and stocked at all times; keep tables, chairs, doors, windows and dining room cleaned and organized; maintain front and exterior trash cans empty as needed; maintain restrooms cleaned and stocked during operating hours.
• Practice safe handling procedures by following all safety and sanitation guidelines.
• Leave customer with a positive, long-lasting impression of their local Dunkin' .