Dunkin Closing Shift Team Member

Dunkin' | Fram's Donuts Inc; Bridgton (ME); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Dunkin' in Bridgton, ME is seeking a Night Shift Team Leader / Store Closer to prepare and serve beverages including coffee and tea. You’ll educate customers, make recommendations, up-sell items, and take orders while ensuring accuracy and great service.

You should have customer service experience and knowledge of brewing equipment, be able to work various shifts, and help keep the store clean, stocked, and compliant with health regulations. Tips are included with salary.

Formación

• Previous barista or waiter/waitress experience.
• Knowledge of sanitation regulations.
• Flexibility to work various shifts.
• Basic math skills.
• Excellent communication skills.

Responsabilidades

• Greet customers as they enter.
• Take orders with attention to preferences and details.
• Prepare beverages following recipes.
• Serve beverages and baked goods.
• Receive and process payments (cash and cards).
• Keep the service area clean and maintained.
• Maintain stock levels.
• Check brewing equipment operates properly and report issues.
• Comply with health and safety regulations.
• Communicate customer feedback to managers and suggest new menu items.

Conocimientos

Barista experience

Waiter/Waitress experience

Sanitation regulations

Flexibility to work shifts

Basic math

Excellent communication

Descripción del empleo

We are looking for a Night Shift Team Leader / Store Closer to prepare and serve hot and cold beverages, including various types of coffee and tea. Team Memberresponsibilities include educating customers on our menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position's compensation includes salary and tips. Ultimately, you'll ensure an excellent experience for our guests.

Responsibilities

• Greet customers as they enter
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared food, like donuts, muffins and bake goods
• Receive and process payments (cash and credit cards)
• Keep the service area calean and maintained
• Maintain stock
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

Skills

• Previous work experience as a Barista or Waiter/Waitress
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Excellent communication skills