Dunkin Assistant General Manager

Applegreen (US) Welcome Centers; Trenton (NJ); Presencial; USD 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Resumo da oferta

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and a wide range of food options. The Assistant General Manager helps the GM ensure daily operations run smoothly and learns essential management skills in a fast-paced environment.

This entry-level management role emphasizes leadership, customer service, and hands-on supervision across shifts, with opportunities for growth and development within a well-known national brand.

Qualificações

• Experience leading and motivating a team in a fast-service environment.
• Excellent customer service and a positive attitude.
• Strong verbal and written communication and business acumen.
• At least 2 years in quick service restaurant management.
• Ability to lift/push objects up to 30 lbs.
• Flexible and open work schedule.
• Basic food safety understanding.

Responsabilidades

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Supervise non-management associates and coach shift supervisors.
• Step in when the general manager is absent.
• Motivate staff, especially during times of low morale.
• Maintain brand standards and store operations.
• Ensure cash management is accurate and reports are delivered.
• Address customer needs and resolve issues, ensuring positive relationships.
• Maintain inventory accuracy with spot counts.
• Ensure restaurant looks clean, inviting, and adheres to brand standards.
• Ensure policies and procedures are followed.

Conhecimentos

Leadership

Customer service

Communication skills

QSR management experience

Flexible schedule

Food safety

Lifting up to 30 lbs

Descrição da oferta de emprego

What We Do

At Applegreen, we

Assistant General Manager

At Applegreen, we Refresh Travelers on their Journey … ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people .
• We are driven by pace , passion and performance.
• We seek opportunities and embrace change .

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.

Role Priorities And Responsibilities

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Strong Leadership and organizational skills
• Addressing issues in a timely fashion
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Skills, Experience And Educational Requirements

• Passionate about helping people learn and grow the business.
• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude
• Excellent verbal and communication skills with a sharp business acumen
• 2* Years experience in quick service restaurant or similar management operations
• Flexible and open work schedule
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 Lbs.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).