Dual-Role Banker: Teller & Personal Finance Advisor

Firstbank-Southwest; Amarillo (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Tuition reimbursement

Job summary

FirstBank Southwest in Amarillo, TX is seeking Universal Bankers who split time between Teller and Personal Banker duties, delivering outstanding customer service. You will help customers with deposits, withdrawals, and product recommendations while maintaining compliance.

The role combines cash handling, account openings, loan processing, and cross-selling in a fast-paced environment, emphasizing accuracy and relationship-building with clients.

Qualifications

• High School Diploma or GED or equivalent plus banking experience.
• Associate degree plus banking experience.
• Ability to open and maintain consumer and business accounts.

Responsibilities

• Recognizes and discovers financial needs of customers and provides solutions.
• Develops long-term relationships with customers and cross-sell services.
• Processes deposits, withdrawals, and cash flow at teller window.
• Opens checking, savings, money market, and CDs; issues cards.
• Assists with IRA transactions, loans, and money movement.
• Maintains BSA compliance and regulatory knowledge.
• Markets the bank to gain new customers and retain existing ones.

Skills

Customer service

Cross-selling

Attention to detail

Banking knowledge

Education

High School Diploma or GED

Associate Degree

Tools

Microsoft Office

Excel

Word

Job description

FirstBank Southwest in Amarillo, TX is seeking Universal Bankers who split time between Teller and Personal Banker duties, delivering outstanding customer service. You will help customers with deposits, withdrawals, and product recommendations while maintaining compliance.

The role combines cash handling, account openings, loan processing, and cross-selling in a fast-paced environment, emphasizing accuracy and relationship-building with clients.