DTH Full Time Technician - Tyler, TX

Vivint; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Commission-based pay

Job summary

A leading smart home company in Phoenix seeks candidates for a Field Service Technician role to install and troubleshoot advanced smart home technologies. Applicants should have a sales mindset, a customer-first attitude, and the ability to manage inventory. Valid driver's license and reliable transportation are essential. The role involves physical demands, including lifting and ladder climbing. Join us to become part of a team that offers innovative home solutions.

Qualifications

• Valid driver's license and good driving record are required.
• Ability to pass post-offer background investigation and licensing requirements.
• Technical aptitude in home services such as cable/satellite install, pest control, construction, or solar is helpful but not required.

Responsibilities

• Install, service, and troubleshoot smart home technology.
• Manage inventory and assets with business ownership mentality.
• Conduct routine maintenance and inventory of company products.
• Install, service, and troubleshoot cutting‑edge smart home technology in customer homes.
• Create solutions to protect and simplify customers' lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

Skills

Sales mindset

Customer-first attitude

Technical aptitude

Job description

Welcome to the intersection of energy and home services

At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG‑owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Direct‑to‑Home Smart Home Pros provide expert‑level installation and service, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.

What you'll do

• Earn piece‑rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry‑leading products.
• Manage inventory and assets with a business ownership mentality.
• Install, service, and troubleshoot cutting‑edge smart home technology in customer homes.
• Create solutions to protect and simplify customers' lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

What we’re looking for

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands‑on change, we want to hear from you if you have:

• A sales mindset: Experience in retail, B2C sales, insurance, or service‑based sales is a major plus.
• Customer‑first attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Requirements

• A valid driver's license, a good driving record, and reliable transportation; ability to successfully pass a post‑offer background investigation and licensing requirements per applicable law; must live within a 20‑mile radius of the city.

Physical demands of the job

• Lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including carrying tools to meet weight capacity requirements for company‑approved ladders, i.e., 375 lbs) and work in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.
• Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Ready to transform your career? Apply today to join the Vivint team!

NRG Energy is committed to a drug and alcohol‑free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post‑accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.