DSP V - Home Supervisor

Texas Health and Human Services; Austin (TX); Vor Ort; USD 49.000 - 66.000; Vollzeit

Benefits dieser Stelle

100% paid employee health insurance

Defined benefit pension plan

Generous time off benefits

Career advancement opportunities

Zusammenfassung

Texas Health and Human Services Commission (HHSC) seeks a Direct Support Professional V, Home Supervisor to oversee daily operations at the State Supported Living Center in Austin. This senior role leads DSPs, coordinates schedules, and ensures quality programs and compassionate care for residents.

You'll hire, train, coach staff, monitor documentation and compliance, and support continuous quality improvement under limited supervision, with opportunities for career growth and a competitive

Qualifikationen

• Experience supervising Direct Support Professionals.
• Ability to hire, train and coach staff to maintain high-quality care.
• Knowledge of time and leave accounting and CAPPS systems.

Aufgaben

• Oversees daily operations and delivery of quality programs at the home.
• Arranges work schedules to ensure adequate supervision and direct care.
• Hires, trains, and develops DSP staff and conducts performance evaluations.
• Ensures accurate time reporting and adherence to policies.
• Supports continuous quality improvement and risk management activities.

Kenntnisse

Leadership

Staff supervision

Training & coaching

Time & leave mgmt

Performance evaluations

Jobbeschreibung

Date: Oct 5, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: DSP V - Home SupervisorJob Title: Direct Support Professional VAgency: Health & Human Services CommDepartment: New Horizons-Residential CarePosting Number: 22107Closing Date: 11/04/2026Posting Audience: Internal and ExternalOccupational Category: Healthcare SupportSalary Range: $4,381.12 - $5,921.16Pay Frequency: Monthly

Salary Group: TEXAS-A-18Shift: Day

Additional Shift

Telework: Not Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location: Austin State Supported Living Center

Job Location City: AUSTIN

Job Location Address: 2203 W 35TH ST

MOS Codes: No military equivalent

Brief Job Description

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Direct Support Professional (DSP) V, Home Supervisor, performs highly advanced (senior level) work overseeing the daily operations and delivery of quality programs and services provided on the assigned home at the State Supported Living Center (SSLC). Arranges work schedules to ensure adequate supervision/coverage based upon levels of supervision and levels of direct care of individuals served. Provides leadership to, and plans, assigns and supervises the activities of DSPs on the home. Performs supervisory functions such as hiring, training, coaching, time and leave accounting, and promoting professional growth. Models for and coaches DSP IV “Charge” staff to build their supervisory and leadership skills, and ensures they effectively monitor habilitation, behavior management, crisis intervention, mealtime coordination, and other plans for each shift. Ensures that care, treatment, training, and support activities are completed and documented, in collaboration with other disciplines. Provides consultation, guidance, and support to staff to build capacity for working with individuals who exhibit challenging behaviors. Maintains a physical presence on the home to ensure safe and sanitary living conditions, proper infection control practices, attention to health care needs, adherence to risk management protocols, and an optimal quality of life for the individuals. Ensures the reporting and proper documentation of unusual incidents. Ensures staff in the assigned home are engaged in continuous quality improvement. Identifies areas of needed change and makes recommendations to improve operations to the Unit Director. Provides guidance and assistance to DSP staff to understand and implement program procedures, policies, and laws. Attends assigned meetings and prepares required reports and other documentation. Reports to the Assistant Unit Director or Unit Director depending on SSLC structure. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

This position may be required to drive a state-owned vehicle.

Essential Job Functions (EJFs)

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.

Oversees the daily operations and delivery of quality programs and services provided on the assigned home. Arranges work schedules to ensure adequate supervision/coverage based upon levels of supervision and levels of direct care of individuals served. Makes daily adjustments to ensure coverage of the home, collaborating with other DSP Vs for the best interest of the SSLC as a whole.

Provides leadership to, and plans, assigns and supervises the activities of DSPs on the home. Hires, trains, and promotes professional growth of assigned DSPs so that a competent workforce is maintained. Ensures that all assigned staff are compliant in training per agency and facility standards. Reviews essential job functions, performance expectations, coaches job performance, and provides supportive and constructive feedback. Conducts performance evaluations of assigned staff to give employees timely feedback on their performance and oversees staff development plans and activities. Ensures all staff are entering their time accurately into the CAPPS system to reflect leave earned/taken, reviewing and approving entries, as well as ensuring all direct reports certify their time entries on a monthly basis. Takes action to improve employee retention and reduce turnover.

Trains and utilizes DSP IV “Charge” staff effectively to manage each shift. Ensures the