DSP IV - Campus/Shift Coordinator

Texas Health and Human Services; Austin (TX); On-site; USD 45,694 - 56,850; Full time

Job summary

Texas Health and Human Services is seeking a DSP IV – Campus/Shift Coordinator in Austin to lead direct support services at the Austin State Supported Living Center. This role supports individuals with intellectual and developmental disabilities, ensuring quality care and a safe environment.

The ideal candidate will oversee shift activities, monitor facility operations, and ensure adequate staff coverage, while also providing staff training and responding to emergencies as needed.

Qualifications

• Minimum two (2) years of experience working with individuals with intellectual and developmental disabilities.
• Valid Texas driver's license or the ability to obtain one within 90 days of hire.
• Experience in a lead or supervisory role.

Responsibilities

• Oversee shift activities and monitor facility operations.
• Ensure adequate staff coverage and communicate staffing issues.
• Serve as the first responder for emergencies.

Skills

Knowledge of individual care techniques

Excellent verbal and written communication skills

Teamwork and collaboration skills

Calm, quick response in emergencies

Education

High school diploma or equivalent (GED)

Job description

Date: Jun 24, 2026
Location: Austin, TX

Texas Health and Human Services Commission (HHSC) is seeking a DSP IV – Campus/Shift Coordinator to lead direct support services at the Austin State Supported Living Center. The role supports individuals with intellectual and developmental disabilities, ensuring quality care and a safe environment.

Title Information

Functional Title: DSP IV – Campus/Shift Coordinator
Job Title: DSP IV – Campus/Shift Coordinator
Agency: Health & Human Services Commission
Department: Campus Supervision
Posting Number: 18331
Closing Date: 09/22/2026
Salary Range: $4,094.50 – $5,094.16 per month

Brief Job Description

The DSP IV – Campus/Shift Coordinator oversees shift activities, monitors facility operations, and ensures adequate staff coverage. The position coordinates care delivery, provides staff training, and serves as the first responder for emergencies. Intermittent overtime and work on nights, weekends, and holidays may be required.

Essential Job Functions

• Attend work on a regular basis and may be required to work a specific shift schedule or, at times, an extended shift or overtime in accordance with agency leave policy.
• Ensure adequate facility coverage and staff/individual ratios, moving staff as needed and reassigning them to non‑contact positions per policy.
• Communicate staffing issues to administrators and facilitate calling in additional staff when necessary.
• Monitor homes, infirmary, activity centers, and grounds, promptly addressing unusual occurrences, emergencies, and incidents.
• Document findings, compose reports, and communicate concerns to the appropriate administrator.
• Observe and monitor staff conduct during campus rounds; provide on‑the‑job coaching and in‑services to improve performance.
• Serve as the contact person for abuse/neglect allegations and as the first responder at a critical incident.
• Monitor and document restraints, and may be required to participate in restraint procedures.
• Cooperate with administrative and supervisory staff to conduct special audits, reviews, and monitoring of service delivery.
• When required, serve as a home supervisor for a unit due to prolonged vacancy, performing supervisory duties and program evaluation.
• Attend meetings, serve on committees, and perform other supervisory tasks as directed.
• Assist in transporting individuals to scheduled activities and in emergency situations.
• Participate in disaster response/COOP activation as needed, which may require alternate shift patterns or locations.

Knowledge, Skills, and Abilities

• Knowledge of individual care techniques and treatment/programs for developmental disabilities.
• Knowledge of facility policies, procedures, basic scheduling techniques, and coverage strategies.
• Excellent verbal and written communication skills.
• Sound judgment and effective decision making in critical incidents.
• Teamwork and collaboration skills.
• Ability to communicate overtime needs and secure staff buy‑in.
• Calm, quick response in emergencies.
• Capacity to train staff in job‑related subjects.
• Proficiency in basic care techniques and first aid/CPR.
• Physical ability to perform direct contact duties and conduct rounds over a wide area.

Registrations, Licensure, and Certifications

Valid Texas driver’s license or the ability to obtain one within 90 days of hire. Applicants with out‑of‑state licenses must provide an original certified driving record. Driver’s license is required for state‑owned vehicle operation.

Initial Screening Criteria

• High school diploma or equivalent (GED) preferred.
• Minimum two (2) years of experience working with individuals with intellectual and developmental disabilities, mental health issues, or physical disabilities.
• Experience in a lead or supervisory role.

Additional Information

Applicants must pass a fingerprint criminal background check, a pre‑employment drug screen, and registry checks including CANRS, Nurse Aide, Medication Aide, and HHS LEIE. Males aged 18–25 must register with Selective Service. All employees are subject to random drug testing.

Flexibility in work hours, including overtime, extended hours, weekends, and holidays, is required. All applicants must be at least 18 years of age.

EEO and ADA Accommodations

HHSC is an equal opportunity employer. Qualified individuals with disabilities may request reasonable accommodations during the hiring and selection process. Please contact the HHS Employee Service Center at 1‑888‑894‑4747 for assistance with the online application or interview participation.

Pre‑Employment Checks and Eligibility

Selected candidates may need to pass background and due diligence checks. HHSC uses E‑Verify; applicants must bring I‑9 documentation to the first day of work.

Telephone

For more information, refer to the nearest major market: Austin.