DSNP Care Manager - Somerset County

100 Horizon Healthcare Services, Inc; Hopewell (NJ); On-site; USD 63,000 - 84,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Generous PTO

Tuition reimbursement

Wellness programs

Volunteer time off

Job summary

Horizon Blue Cross Blue Shield of New Jersey seeks a skilled case manager to assess and coordinate Dual Special Needs care, developing member-centered plans and ensuring appropriate, cost-effective services across the continuum.

The role requires at least 3 years of clinical experience, NJ licensure (SW/RN/LPN) or CSW, and strong organizational and communication abilities, with field-based or telephonic case management as needed.

Qualifications

• Broad clinical experience (3+ years) in home care, discharge planning, or case management.
• Active NJ SW/RN/LPN license or CSW.
• Familiarity with elderly frail population and managed care principles.

Responsibilities

• Assess clinical needs against guidelines to ensure medically appropriate care.
• Evaluate necessity, appropriateness, and efficiency of services.
• Develop and assist in implementing individualized plan of care.
• Coordinate with patient, family, physician, hospital and external parties.

Skills

Clinical assessment

Case management

Organizational skills

Oral and written communication

Problem solving

Presentation skills

Education

Bachelor degree preferred or relevant experience

High School Diploma/GED required

Tools

Microsoft Office (Excel, Access, Word)

Job description

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.

About the Role

This position is accountable for the assessment and case management of Dual Special Needs members using established guidelines to ensure appropriate level of care as well as developing a member centric plan of care.

What You’ll Do

• Assesses patient's clinical needs against established guidelines and/or standards to ensure that the services provided are medically appropriate to members needs.
• Evaluates the necessity, appropriateness and efficiency of services provided.
• Develops, coordinates and assists in implementation of members- individualized plan of care.
• Coordinates with patient, family, physician, hospital and other external customers with respect to the appropriateness of care from diagnosis to outcome.
• Coordinates the delivery of high quality, cost-effective care supported by clinical practice guidelines established by the plan addressing the entire continuum of care.
• Monitors patient's medical care activities, regardless of the site of service, and outcomes for appropriateness and effectiveness.
• Advocates for the member/family among various sites to coordinate resource utilization and evaluation of services provided.
• Documents accurately and comprehensively based on the standards of practice and current organization policies.
• Provides field based and/or telephonic case management activities specific to the Dual Special Needs program.

What You Bring: Education/Experience

• High School Diploma/GED required.
• Bachelor degree preferred or relevant experience in lieu of degree.
• Requires a minimum of three (3) years' broad clinical experience.
• Requires a minimum of three (3) years' experience in home care, discharge planning, or case management.
• Preferably with the elderly frail population.
• Requires a minimum of three (3) years' experience in the health care delivery system/industry.
• Additional licensing, certifications, registrations: Active Unrestricted NJ SW/RN/LPN License or CSW Required.

Knowledge

• Requires strong knowledge of the standards of practice for case managers.
• Requires strong knowledge of managed care principles and concepts including Health Plan Effectiveness Data and Information Sheet (HEDIS).
• Required knowledge of medical terminology.
• Prefers knowledge of managed care principles.
• Prefer experience with elderly frail population.

Skills and Abilities

• Requires strong organizational skills.
• Requires strong oral and written communication skills.
• Requires good PC skills and the ability to utilize Microsoft Office applications (Excel, Access, Word, etc.).
• Requires good problem solving and conflict resolution skills.
• Requires good presentation skills.
• Requires ability to work with limited daily supervision.

Travel % (If Applicable)

Requires a car with valid New Jersey State License and Insurance.

Why Horizon?

At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth.

We believe that when our people thrive, our communities do too.

Salary Range

$63,000 - $84,420

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case.

Benefits

Horizon also provides a comprehensive compensation and benefits package which includes:

• Comprehensive health benefits (Medical/Dental/Vision)
• Retirement Plans
• Generous PTO
• Incentive Plans
• Wellness Programs
• Paid Volunteer Time Off
• Tuition Reimbursement

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware.

This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or status as an individual with a disability and any other protected class as required by federal, state or local law.

Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.

About Us

We are the leading health insurer in New Jersey, trusted by generations of families and businesses.

We are dedicated to enriching the lives and health of our members and the New Jersey communities we serve, because we live and work here too.

Our Mission

We empower our members to achieve their best health.

Our Vision

We are New Jersey’s health solutions leader driving innovations that improve health care quality, affordability and member experience in the markets we serve.